Director, Health Informatics

7 months ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $63.63 - $91.47 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Director, Health Informatics is responsible for providing senior leadership in the development, implementation and uptake of various assigned clinical, corporate or eHealth informatics initiatives and systems within Fraser Health (FH) in collaboration with Lower Mainland Consolidated Support Services, BC Clinical and Support Services, other BC Health Authorities, and the Ministry of Health. The Director collaborates within FH and with other HAs, BCCSS, LM services and the Divisions of Family Practice to advise and lead the development, implementation and advancement of clinical or corporate and eHealth systems and services; leads and/or oversees the development, implementation and evaluation of assigned clinical or corporate health informatics programs.

The director develops and recommends strategic plans affecting the operating objectives of FH-wide informatics programs. Responsible for the development, implementation and maintenance of FH's information systems, including systems testing, documentation, change management, and end-user education and support; directs and manages internal engagements reviewing programs and process across FH; works with the Executive Director, Information Technology Services to ensure proper internal system controls are in place and approved policies/procedures are consistently implemented throughout the organization; establishes, develops and implements the goals and objectives of the department including responsibility and accountability for monitoring the performance and related processes within the organization. Directs staff who manages others by selecting, directing, monitoring staff and initiating terminations; establishes, implements and monitors the goals and objectives of the department.

**Responsibilities**:

- Provides senior leadership in the assigned clinical or corporate health informatics programs.
- Develops and recommends short and long-term strategic plans, goals, and objectives for the designated programs; ensures that plans support the goals, policies and vision of the Health Informatics and Information Technology department; develops, coordinates and monitors long term strategies and practices for the designated departments and incorporates best practices into the designated portfolio to ensure that the goals are consistent with FH's long term objectives.
- Oversees and develops systems standards for FH in the designated program, in collaboration with internal and external stakeholders; leads various projects related to clinical or corporate systems by defining project scope, developing project plans, overseeing project implementation and evaluating project results; oversees engagements reviewing programs and processes across FH, providing recommendations for change and improvement.
- Provides recommendations to Senior Management and Executive on areas of non-compliance with provincial informatics and eHealth requirements, and performs regular reviews of processes to ensure efficient and effective reporting of information including recommendations for improvements; implements improvements and provides updates to FH users on changes.
- Manages designated staff by selecting, directing, monitoring and when necessary, disciplining staff, developing and implementing appropriate staff training, development and retention plans; investigates performance issues and/or related staff issues and implements disciplinary action up to and including employee terminations, where required.
- Plans and implements an effective quality improvement program to ensure a high level of client satisfaction; establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the assigned portfolio including departmental activities and progress on objectives and projects.
- Oversees the accurate and timely reporting of information; develops, implements, evaluates and updates quality improvement initiatives for the system solutions to ensure internal controls are in place and comply with approved F



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