Account Executive, Premium Sales – Music

7 days ago

Old Toronto, Canada Cari Full time
Account Executive, Premium Sales – Music & Live Events
  • Full-time

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

As part of the Ticket Sales and Membership Team, your primary focus will be selling Premium Music and Live Entertainment products at Scotiabank Arena, Budweiser Stage, HISTORY, and Coca-Cola Coliseum. Our portfolio includes Season Seats, Memberships, Executive Suite Rentals, Group Hospitality and Premium Ticket packages.

The successful candidate must be a proactive, goal-oriented individual who thrives in a fast-paced business environment. Additionally, your passion and commitment to teamwork and culture will contribute to building an inclusive environment where the team feels valued for their contributions, can do their best work and have fun doing it.

  • We are a ‘team first’ culture so your first responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success.
  • Meet or exceed established annual Ticket Sales & Service revenue targets(New Business).
  • Meet or exceed established annual Ticket Sales & Service revenue targets (renewals and new business).
  • Drive new Music & Live Lease sales at Scotiabank Arena and Season Seats at Budweiser Stage as well as individual premium tickets and packages across all venues.
  • Renew current LIVE Suiteholder accounts while applying strategy from the given fiscal/calendar year.
  • Driving revenue in strategic ways through cold calling, campaign, hosting and social selling.
  • Developing repeat customers and hosting prospective clients on-site at a wide variety of events.
  • Contributing to a collaborative sales team, driving best-in-class results across MLSE & Live Nation venues.
  • Managing the Ticketing system including proper ticket administration, reporting, promo codes, and tracking sales.
  • Utilizing Salesforce to track all inbound and outbound activity while consistently delivering on designated performance metrics and KPIs.
  • Develop prospects through centers of influence, referrals and meetings
  • Ensuring a positive and seamless customer journey from point of purchase, through to event night.
  • Contributing to collaborative projects or service functions as required, in addition to annual sales targets.

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

  • A minimum of 1-2 years of experience in B2B and B2C sales with a consultative, solutions-based approach.
  • An understanding and passion of a sales cycle related to music, live entertainment, special events, high-end memberships, and associated client demographics.
  • Displays confidence and ability to make sales calls, building a natural rapport and trust with others (inside and outside of the organization).
  • A positive-minded and natural self-starter with a proven track record in over-delivering on sales targets and goals.
  • Experience using the Archtics ticketing system is considered a plus.
  • Experience using Salesforce or a similar CRM platform with an awareness of effective sales pipeline management is considered a plus.
  • Effective interpersonal, presentation, and communication skills.
  • A passion for delivering the highest level of client experience and an innate ability to build key relationships within and outside of the organization.
  • An understanding of leveraging social networks and developing effective sales campaigns to drive revenue.
  • Thrives under pressure in a high-energy environment with a strong ability to pivot in changing priorities.
  • Flexibility to work evenings and weekends as required.
  • Alignment with our Vision and Values which includes a positive, winning approach, incorporating integrity, confidentiality, and discretion.
  • A postgraduate degree or diploma in a business-related discipline preferred.

Apply by: June 28th, 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please emailaccommodations@mlse.com.Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

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