Digital Account Director

1 day ago

Old Toronto, Canada Dentsu Aegis Network Full time

Job Description:

Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Position Overview:

Client-focused, solution-driven and passionate about all things digital, the Digital Account Director is responsible for tactical leadership across all client digital initiatives. Reporting to the SVP, Client Services of Dentsu Creative, you are an integral member of the Account team by ensuring that day-to-day digital client contact and cross-functional team operations run efficiently.

Responsibilities:

  1. Provide digital strategic leadership to identify growth opportunities in collaboration with client and internal teams.
  2. In collaboration with product and creative leadership groups across the network, plan, structure and lead digital engagements based on client needs.
  3. Responsible for day-to-day digital client contact and cross-functional team operations.
  4. Manage and foster relationships with key digital clients, liaising with them regularly.
  5. Oversee internal digital team and lead majority of client communications, set expectations, and manage quality of deliverables to deadline.
  6. Oversee client budget management and billing process while contributing to forecasting estimates.
  7. Preparing reports and presentations for clients and internal teams.
  8. Establish and oversee client-specific processes to ensure budget and timeline efficiencies and the highest quality of deliverables.
  9. Manage all financial metrics related to the client – billability, utilization and revenue forecasts.
  10. Provide strategic direction for website-related initiatives.

Qualifications:

  1. 6+ years in a management position, ideally in an agency environment, leading multiple top-tier clients across their digital campaign and development initiatives.
  2. Experience across a range of verticals including Automotive, Consumer Packaged Goods, Pharma and Financial.
  3. A strong leader who understands how to work effectively in a fast-paced, evolving organization with a proven ability to manage client relationships.
  4. Experience in account planning, budget forecasting and financial reporting.
  5. A proven track record of interacting and fostering relationships with clients.
  6. A strong understanding of project management methodologies and platforms.
  7. Experience with Salesforce is a plus.
  8. Extensive experience directing clients with Website and App related projects.

The salary range for this position is $100k-115k. Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact Canada.Recruitment@dentsu.com or to begin a conversation about your individual accessibility needs throughout the hiring process.

Location: Toronto

Brand: Dentsum

Time Type: Full time

Contract Type: Permanent

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