Senior director, group functions operational risk and resilience

4 weeks ago

Waterloo, Canada Société Financière Manuvie Full time

Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd’hui.

Semaine de travail comprimée

Hybride

Description d’emploi

The Opportunity

The Senior Director, Group Functions Operational Risk and Resilience Management (ORRM), will report to and support the Head of Group Functions ORRM (Segment Operational Risk Officer). The Senior Director is responsible for assisting in the risk and resilience management oversight activities and will serve as a leading practice expert on Operational Risk and Resilience Management. The Senior Director is responsible for supporting the development and execution of the Operational Risk and Resilience Frameworks and for providing oversight of and reporting on the Operational Risk and Resilience activities.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Key Responsibilities:
  • Provide effective independent challenge & risk oversight over first line activities of risk identification, assessment, mitigation, monitoring and reporting. Focused area includes (but not limited to) - third-party risk management, risks and controls self-assessment, business continuity and disaster recovery, data risk management, scenario analysis, testing and validation of controls effectiveness.
  • Work with Operational Risk and Resilience (including Enterprise Risk) colleagues across the globe to develop and coordinate the maintenance of the risk policies and standards that make up the Operational Risk and Business Resilience Management Frameworks (“the Frameworks”).
  • Collaborate with ORRM colleagues and partners to develop and monitor ORRM performance and quality metrics.
  • Support the execution of function improvement programs including enhancements to Risk Programs.
  • Educate and train businesses on risk management frameworks and associated risk policies and standards.
  • Ensure continuous and effective line of communication across appropriate Lines of Defense risk teams.
  • Promote a strong risk culture and oversee relevant risk culture assessment processes.
  • Influence and gain support from the senior leadership team and segments to support the implementation of the Frameworks, including when necessary the allocation of additional resources. Train business unit and functional resources to implement the risk management programs within their areas.
  • Participate in high risk projects and change management initiatives, providing advice to project sponsors and resources on operational risk management activities.
What motivates you?
  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
  • A background in risk management, operations, audit, compliance or technology, with 10+ years of experience and a track record demonstrating increasing responsibility.
  • Experience working with regulators is strongly valued.
  • Very strong leadership, communication, and influencing skills are a must. The successful candidate must be a strong champion of the Operational Risk and Resilience Framework(s) and demonstrate value such that the senior leadership team of each business and function will be engaged and commit resources to the program. Very strong relationship building skills will be required to form and cultivate a strong working relationship with many resources across the Company.
  • Strong project management skills and experience. Will manage multiple initiatives across many different business units. The ability to get meaningful participation and support from many different resources and other departments will be critical to success.
  • Highly developed business acumen, with a pragmatic approach to solving problems and implementing solutions. Act as a consultant to the businesses and assist in designing approaches to the implementation of the ORRM Framework that work for each business.
  • Experience with or understanding of operational procedures at financial institution (preferably insurance).
  • Experience in designing, implementing, and validating the effectiveness of operational controls is strongly valued.
  • Working knowledge of Enterprise Risk Management (ERM), Operational Risk Management (ORM) and Operational Resilience (OR) regulatory requirements and leading practices (i.e. frameworks and processes) is a plus.
What can we offer you?
  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.
Our commitment to you
  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

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