Chief Risk Officer, Group Benefits Insurance

3 weeks ago

Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid
- Promote a culture of integrity and risk awareness that enables the GB to balance the level of risk with customer, regulatory and shareholder obligations while achieving consistent and sustainable performance over the long term.
- Align with the Company’s Enterprise Risk Management Framework that appropriately manages risk while recognizing the need to remain driven.
- Lead the GB Risk Management oversight and challenge and ensure that it is appropriately resourced to perform its duties.
- Objectively evaluate whether the GB’s strategy and business initiatives are operating within risk appetite and within the risk management control framework, as approved by the Board and Risk Committee; and ensure alignment of risk appetite and strategy.
- Independently oversee the development and execution of risk management strategies, policies, and controls, and independently and objectively identify and assess the GB’s risk exposures.
- Update the Chief Risk Officer and the Canada Risk Committee and Leadership on the segment’s risk profile and outlook.
- Chair and update the GB leadership and risk committees on items described within this mandate, ensuring that they are appropriately: i) advised of the GB and the Segment’s material risk positions and risk mitigation programs; ii) informed of the level of compliance with risk policies, risk appetite and limits, and iii) provided an assessment on the effectiveness of the Company’s risk management practices

**Key Responsibilities**:

- Enterprise Risk Management _Framework _
- Build and maintain processes for the identification, assessment, measurement, monitoring and reporting of the GB’s principal risks.
- Lead the development and improvement of risk measurement and risk oversight programs and practices, and champion risk education & risk culture throughout the GB.
- Ensure business strategies and compensation plans align with the Company’s strategic risk objectives and that each business is continuously driving their risk management processes and controls towards best practices.
- Independently oversee the design and execution of risk management strategies and actions.
- Provide thought leadership on evolving risks facing the GB and related risk mitigation strategies.
- Support recruitment and retention programs for risk professional resources are appropriate and aligned with the Segment’s strategic risk objectives.
- Risk Management Oversight _
- Strategic risk oversight, including evaluating strategic plans, reviewing merger & acquisitions activities, assessing geo-political, regulatory, and macro-economic developments, assessing environment risk and reputation, and assessing sustainability environmental, social, and governance (“ESG”) risks.
- Support Product risk oversight team, including preparation of the segment’s annual new business plan, reviewing and approving all new product initiatives and reinsurance arrangements, alignment with product pricing policies, standards and best practices; and approving pricing assumptions.
- Insurance and underwriting risk oversight, including the alignment to underwriting and claims management policies and standards, retention limits and insurance risk policies, and promulgating standard methodologies.
- Operational risk and business resilience oversight, including alignment to established governance processes and policies, as well as overseeing related risk mitigation programs and practices, and ensuring there is independent oversight of all key operational risks by appropriate control functions.
- Provide input on the GB and segment’s risk culture and the identified material risk takers (MRT).
- Partnership and third-party engagements risk oversight.
- The GB CRO joins steering committees for the critical GB initiatives and the Canada Risk Committee and will be a member of the GB leadership team.
***_Leadership & Building a High Performing Team _**
- **Drive high employee engagement.**:

- **Encourage, mentor, guide and actively engage employees; empower and encourage staff.**:

- **Build talent capability.**:

- **Demonstrate inclusive behaviors and provide opportunities to collaborate across teams.**:

- **Ensure goals for employees are aligned to business plans, strategic direction and individual development opportunities.**:

- **Provide feedback to employees on a regular basis supporting employee development and long-term success.**:

- **Plan for required and appropriate r

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