Senior Director, Group Functions Operational Risk and Resilience
4 weeks ago
Locations: Waterloo, Ontario; Boston, Massachusetts; Toronto, Ontario
Time Type: Full time
Posted On: Posted 2 Days Ago
Job Requisition ID: JR24070796
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business.
Working Arrangement: Hybrid
Job Description
The Opportunity
The Senior Director, Group Functions Operational Risk and Resilience Management (ORRM), will report to and support the Head of Group Functions ORRM (Segment Operational Risk Officer). The Senior Director is responsible for assisting in the risk and resilience management oversight activities and will serve as a leading practice expert on Operational Risk and Resilience Management.
Key Responsibilities:
- Provide effective independent challenge & risk oversight over first line activities of risk identification, assessment, mitigation, monitoring and reporting.
- Work with Operational Risk and Resilience colleagues across the globe to develop and coordinate the maintenance of the risk policies and standards.
- Collaborate with ORRM colleagues and partners to develop and monitor ORRM performance and quality metrics.
- Support the execution of function improvement programs including enhancements to Risk Programs.
- Educate and train businesses on risk management frameworks and associated risk policies and standards.
- Ensure continuous and effective line of communication across appropriate Lines of Defense risk teams.
- Promote a strong risk culture and oversee relevant risk culture assessment processes.
- Participate in high risk projects and change management initiatives, providing advice to project sponsors on operational risk management activities.
What we are looking for:
- A background in risk management, operations, audit, compliance or technology, with 10+ years of experience.
- Experience working with regulators is strongly valued.
- Very strong leadership, communication, and influencing skills.
- Strong project management skills and experience.
- Highly developed business acumen, with a pragmatic approach to solving problems.
- Experience with or understanding of operational procedures at financial institutions.
- Experience in designing, implementing, and validating the effectiveness of operational controls.
- Working knowledge of Enterprise Risk Management (ERM), Operational Risk Management (ORM) and Operational Resilience (OR) regulatory requirements is a plus.
What can we offer you?
- A competitive salary and benefits packages.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our commitment to you:
- Values-first culture.
- Boundless opportunity.
- Continuous innovation.
- Delivering the promise of Diversity, Equity and Inclusion.
- Championing Corporate Citizenship.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location: Waterloo, Ontario
Salary range is expected to be between: $103,050.00 CAD - $185,490.00 CAD
Manulife offers eligible employees a wide array of customizable benefits.
Manulife is an Equal Opportunity Employer.
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Waterloo, Canada Manulife Financial Corporation Full timeThe OpportunityThe Senior Director, Group Functions Operational Risk and Resilience Management (ORRM), will report to and support the Head of Group Functions ORRM (Segment Operational Risk Officer). The Senior Director is responsible for assisting in the risk and resilience management oversight acti
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