Builder Administrator
3 weeks ago
Why Trail?
At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today
The Perks
Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:
Health & dental benefits
Personal care days
Statutory holidays off
Employee & family assistance program
Staff incentives and rewards
Employee discounts
The Role
We are seeking a meticulous and organized individual for the position of Builder Administrator, reporting to the Builder Administration Manager. This role involves the careful management of builder allowances and documentation, ensuring adherence to budgetary constraints and contractual obligations. The Builder Administrator will play a key role in coordinating specialized services, including appliance deliveries, and resolving issues between stakeholders.
What You Will Be Doing
Builder Allowances and Documentation Management:
Review and validate builder allowances against established guidelines and contracts
Ensure purchase orders align with budgetary constraints and contractual obligations
Input project information into computer systems, maintaining accurate records
Confirm builder allowances for all appliance orders and obtain purchase orders
Check and approve all builder invoices, documenting and confirming orders
Update and maintain builder job lists
Specialized Builder Services:
Coordinate appliance deliveries and installations with relevant departments
Liaise between Trail & Builder to expedite deliveries and resolve issues
Receive and forward service requests to the Service Department, monitoring them for timely resolution
Administrative and Customer Service:
Assist with reconciliation of unpaid invoices and write credit notes for builders as required
Serve as the point of contact for customer service requests, forwarding them to the appropriate department
Provide assistance and service to customers, ensuring high satisfaction
Verify all invoices for accuracy, including product and customer information, matching them against purchase orders
To be successful in this role, you ideally have
Education and experience in administration or a related field
Strong organizational, time management, and communication skills
Proficiency in MS Office and other relevant software applications
Knowledge of builder industry practices and familiarity with documentation management and invoicing systems
Customer service-oriented mindset with problem-solving and conflict resolution skills
Ability to adapt to changing priorities, work independently and collaboratively, and adhere to company policies and procedures
Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.
Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we're proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader today
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Builder Administrator
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Calgary, Canada Trail Appliances Ltd. Full timeWhy Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...
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Calgary, Canada Trail Appliances Ltd. Full timeWhy Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today! The PerksTrail Appliances values...
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Calgary, Canada Trail Appliances Ltd Full timeWhy Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...
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Calgary, Canada Trail Appliances Ltd Full timeWhy Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...
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