Asset Management and Control Administrator

4 weeks ago


Calgary AB, Canada Hopewell Logistics Inc. Full time

Hopewell Residential Management
Job Type: Full-Time
Department: Information Services
Hopewell Residential Management LP (“Hopewell”) has been one of Alberta’s leading home builders and community developers for more than 30 years. We’re in the business of building a better tomorrow – one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence. With our collaborative, thoughtful, efficient, and accountable approach, alongside our ESG practices , world-class team and incredible workplace culture, Hopewell is a true real estate leader.
Hopewell Residential currently has a full-time opportunity for a ERP Administrator to join our team.
This position will report directly to the Senior Manager, Information Systems.

 

Responsibility for our ERP, CRM and other smaller systems including administration, data ownership, upgrades, training, and knowledge management
Responsibility of IS ticket portal, enforcing SLA, working with business owners on recurring issues, monitoring after hour tickets for urgency
Show home project liaison - organizing IT quotes, installation dates, internet and security system installs
Provide implementation support during software installations, upgrades and customizations
Work closely with the Senior Manager, Information Systems in requirements gathering, application configuration, and application testing and training for our company software
Degree or diploma in Information Systems or a related field
Previous experience with Newstar, Salesforce, Monday.com an asset
Previous experience with the construction industry is considered an asset
Proficient user of Microsoft applications including Outlook, Excel, and Word
Able to communicate effectively with non-technical staff and with members of interdisciplinary teams
Flexible and adaptable in regards to learning and understanding new technologies
Excellent verbal and written communication, presentation and planning skills
Traditional core office hours are Monday to Friday 8:00 am to 5:00 pm.


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