IT Reporting Analyst

1 week ago

Toronto, Canada SinglePoint Group International Full time

Are you ready to leverage your IT expertise to drive meaningful business decisions? We're seeking a dynamic IT Reporting Analyst to join our team and play a pivotal role in designing and delivering reports that empower both internal stakeholders and clients. If you're passionate about data-driven insights and thrive in a collaborative environment, this opportunity is for you

This role can be performed either remotely or onsite at our Toronto office, located at 255 Consumers Road, Suite 400, North York, ON M2J 1R4. The work schedule is Monday to Friday, from 8:30 AM to 5:00 PM. We are looking to fill this position immediately.

Core Responsibilities:

  • Collaborate with business leaders to design and construct reports that drive strategic decision-making internally and for our valued clients.
  • Implement automated processes to generate and distribute daily business reports to both internal and external stakeholders.
  • Proactively monitor IT processes to ensure the reliable production and delivery of reports, ensuring operational excellence.
  • Provide tier 2 support for reporting and data-related incidents, contributing to root cause analysis and post-incident reviews.
  • Conduct regular data audits to ensure accuracy, completeness, and compliance with company policies.
  • Support evidence gathering for audits and reviews related to IT reporting, including Client, SOC, PCI, and ISO.
  • Develop and maintain technical and user documentation to facilitate efficient operations.
  • Contribute to special projects as assigned, bringing your expertise to diverse challenges.

Role Requirements:

  • Proficiency with Microsoft O365, including Power Automate, to streamline processes and enhance productivity.
  • Some experience working with SQL to manipulate and extract data efficiently.
  • Familiarity with SSRS and/or Crystal Reports is advantageous, but not required.
  • Ability to think creatively and present data in a compelling and actionable manner for diverse stakeholders.
  • A fast learner with an inquisitive mindset, eager to expand software development and data presentation skills.
  • Strong project management skills, with the ability to prioritize and manage multiple tasks effectively.
  • Excellent troubleshooting and problem-solving abilities to address challenges promptly.
  • Exceptional communication and customer service skills to interact effectively with stakeholders at all levels.

Compensation:

This role salary will align with qualifications and experience (up to $50,000/annum).

How to Apply:

If you are excited about this opportunity and meet the qualifications, we encourage you to apply. Please submit your updated resume and a cover letter detailing your relevant experience and why you are interested in this role. You can apply through our careers portal. Thank you for your interest; however, only individuals qualifying for this role will be contacted for an interview.

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