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Service Representative
3 months ago
Location: Jacques Street, Montreal
Our client, a Top 5 Financial Institution in Canada is looking for a Service Representative for an initial 4-month contract, with high possibility of extension. The location is downtown Montreal.
Responsibilities:
As a Service Representative will be responsible for, but not limited to: -
- Responsible for supporting change management of varying scope and type; tasks typically focused on execution and sustainment activities
- Takes immediate action to address serious infractions of policies or regulations
- Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation
- Creates, maintains, and enters information into databases
- Tracks, verifies, and processes transactions
- Resolves or escalates invoice discrepancies in accordance
- Minimum 2 years of Data entry, Service file related work
- Good understanding of the business unit's risk and regulatory requirements
- Good knowledge of office equipment used by the business unit, such as photocopiers, computer hardware/peripherals, VDIs and printers
- Expert knowledge of Microsoft Office, Excel
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