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Business Analyst

2 months ago

Whitehorse, Canada Government of Yukon Full time

Job Summary and Requirements

This is a full-time term position, working 75 hours bi-weekly.

Who we are:

As the Yukon government’s most diverse department, Community Services has a place for you. Under the Community Services umbrella, there are 18 unique branches where you can apply your skillset. All branches strive to empower communities to be vibrant, healthy, and sustainable. Community Services develops our team and invests in people so together we can equip Yukon communities with the tools and knowledge to foster a higher quality of life for all Yukoners. The role of a Community Services employee reaches across the territory. Your strong will to better your community will empower Yukoners to lead healthy, productive, and resilient lives through accessible and integrated programs.

About the branch:

Finance, Systems and Administration is a corporate branch within the department that provides senior management with direction, guidance and support services in the management and operation of financial and information systems and related administrative processes to ensure that resources are utilized effectively and efficiently in a coordinated manner.

About the job:

The Business Analyst is responsible for assisting program areas in business process improvements, defining requirements, and developing procurement related documents for the acquisition of information systems for the Department of Community Services. The Business Analyst interacts with stakeholders and subject matter experts in order to understand their business problems and needs. The incumbent will be service oriented in providing research and support to the various branches within the department and corporations to achieve efficient delivery of programs and effective administration of service portfolios within a collaborative team environment. This position will work collaboratively with Project Managers, Functional Analysts, Network Administrators and Systems Administrators. For more information about applying on a Community Services competition, contact Tim Litster at tim.litster@yukon.ca

What you need to consider before submitting your application:

  • Prior to submitting your resume an E-recruitment profile must be created as applications are only accepted through the system. Please do not email your resume to the contacts on the ad.
  • Resumes are ONLY assessed based off candidates’ ability to communicate how they have demonstrated the essential qualifications from their professional, volunteer, or educational experience within their resume clearly indicating the specific position the responsibilities or duties were performed.
  • Candidates must clearly state the length of time they performed the essential qualifications in their role(s) (ex. month/year to month/year).
  • Take advantage of learning more about how to prepare your resume for a government recruitment. Please note cover letters are not required unless clearly indicated on the job ad.

Essential Qualifications

  • Degree or diploma in Business Administration, Computer Science/Management or a relevant program of study.
  • Significant and wide ranging experience in systems analysis, design, and application development work.
  • Experience working with stakeholders and gathering business requirements.
  • Experience with System Testing Concepts and creating technical level documentation.
  • Experience providing exceptional customer service;
  • Experience with IT Project Management and leading technical teams.
  • Familiarity with Agile system development methodologies and techniques would be an asset

Candidates with an equivalent combination of education and experience may be equally considered.

Desired Knowledge, Skills and Suitability

  • Excellent written and oral communication skills;
  • Strong client service focus;
  • Strong research and information gathering skills;
  • Ability to work independently with minimal supervision and as part of a team;
  • Ability to analyze and troubleshoot network and system problems, and develop effective solutions; and
  • Ability to operate under deadlines and manage competing requests from multiple program areas.

Additional Information:

Job Requirements: Ability to travel to locations across Whitehorse and in several communities.

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