Case Manager/Career Coach- EPIC Calgary

2 weeks ago

Calgary, Canada McBride Career Group Inc. Full time

MCG Careers has provided services to unemployed Albertans since 1987. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops, and skill training programs. At MCG, We See Good Things in our staff and show it with programs that include staff wellness plans, education funds, 35-hour work weeks, Christmas bonus days, summer hours, long weekend early closures, bonus points program, and flex time for our 2-year staff. Our dedicated staff allows us to deliver our programs with a solid commitment to our clients and provide the best service possible to assist all Albertans. Join us

Our Employment Preparation for Careers in Construction program is EPIC It is a Workforce Development program preparing individuals to develop a foundation of hope and the employability and foundational skills needed to find, obtain and keep employment within the construction industry.

If you share our drive to help Albertans change their lives, please send us a resume and cover letter and tell us a little about yourself.

No phone calls, please. Only those candidates selected for an interview will be contacted.

Primary Purpose of the Job:
  • Provide career and employment activities and interventions 1:1 or in small groups to clients with high barriers to employment 40% in the office and 60% on the worksite
  • Provide client-centric assessment, service plan development, service management and job maintenance support
  • Coordinate and participate in wrap-around case management with other service providers to address client barriers to employment
  • Provide employment development activities (EDA), and job search instruction 1:1 or in small group sessions
  • Implement the Hope-Centered Model of Career Development (Hope-Centered/CD) throughout all stages of the program
  • Conduct job site visits and deliver work maintenance interventions
  • Work with the Employer Resource Coordinator to recruit and support employers

Reports to: Program Manager

Direct Reports: N/A

Duties and Responsibilities:

  • Develop, supervise, and support the administration of the assessment and testing functions of the program to identify client barriers, strengths, experience, and resources
  • Incorporate Hope-Centered/CD interventions and activities through all stages of the program
  • Adapting to each client’s unique needs provide employment development activities and coaching
  • Maintain accurate, up-to-date client files, including the Minister’s tracking system Mobius
  • As part of service management in a client-based program model, work collaboratively with other staff to meet all requirements of the contract
  • Participate in the weekly case management meetings discussing service management for each client as required
  • Other duties as assigned

Qualifications:

  • Post-secondary education in a related field or CCDP designation
  • Minimum two years’ experience providing client-centric assessment to clients with disabilities or barriers to employment or three years of experience working in a client-based industry
  • Minimum of two years experience working with clients with barriers such as addictions, poverty, single parent, mental or physical health, disabilities, food or housing insecurity, lack of work experience, etc., preferably in an employment coaching role
  • Experience handling sensitive information and handling personnel matters with discretion
  • Ability to work effectively in a fast-paced professional environment
  • Understanding of adult learning theory and experience facilitating a small group or face-to-face instruction
  • Experience in holistic wrap-around case management, including working with multiple agencies/professionals
  • Demonstrate flexibility and adaptability
  • MS Office with the ability to transfer skills
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