Manager, Transportation Training and Development – Field- EN
3 days ago
At CN, every day brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely ― helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us
Job Summary
The Manager, Transportation Training and Development – Field is responsible for leading, coaching and mentoring a team of Transportation Training and Development Field Officers and acts as a support to the Campus Transportation Training teams. The incumbent monitors the day-to-day field training delivery and training progress, oversees implementation and ongoing compliance training, carries out scheduling and coordinates classes with local management. In addition to overseeing employees, the Manager, Transportation Training and Development – Field is accountable for ensuring that programming is updated and accurate, as well as taking ownership of any issues that arise.
Main Responsibilities
Management of Staff and Incoming Trainees
- Develop schedules and coordinate class dates with Field Operations and Campus teams
- Gather pertinent information from internal and external sources, including provincial regulatory bodies (e.g. Transport Canada)
- Ensure Officers, Transportation Training and Development – Field schedule classes at adequate capacity and are available to support the delivery of all field training programs and initiatives
- Handle all issues that arise during field training
- Oversee the progress of the Officers in each area, including development of training and personal development plans
- Monitor, evaluate and document performance to ensure the quality and accuracy of the course
- Provide training support to external customers of CN
- Prepare and present compliance reports and updates to Senior Managers
- Monitor and qualify contract instructors and temporary instructors as required
- Collaborate with the Talent Acquisition on conductor recruitment initiatives
Maintain Communication with Field Managers
- Assess needs coming from the field operations and field training teams
- Communicate with students regarding any issues and relay information to Field Operations and Training teams
- Act as the principal liaison between the Campus and Field Operations
Program and Curriculum Management
- Evaluate Field training programs independently or assign Subject Matter Experts (SMEs) to evaluate the campus programs, as necessary
- Modify programs based on feedback from the Transportation function, as needed
- Validate the delivery of correct materials, including evaluating instructors and communicating with students directly
- Oversee the certification of transportation employees across regions in Canada
Project Management
- Work with vendors and internal SMEs to develop new curriculum and modify programs, as needed
- Assist vendors, as needed, including providing them the required information in order to produce the desired results
- Produce and present business cases for new programs, upon request
Working Conditions
The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations. The role requires regular travel (up to 50%) within Canada to deliver training.
Experience
Project Management
- Between 1 to 3 years of project management experience
Experience with behaviour-based safety training
Experience in people management
Experience in Operations within CN Transportation department
- Any experience for these above would be considered an asset
- High School Diploma or General Educational Development (GED)
- Valid Driver’s License
- Conductor Certified
- Locomotive Engineer and/or Remote Control Operator Certified
- Any experience for these above would be considered an asset
- Communicates with impact
- Develops self and others
- Provides recognition
- Collaborates with others and shares information
- Demonstrates agility and drives change
- Knows the business and stays current on industry needs
- Sets direction and inspires others
- Fluently bilingual, both written and verbal (English, French)
- Any knowledge for any of the above would be considered an asset
- General Microsoft Office skills
- Knowledge of Labour Relations and Collective Agreements
- Knowledge of Federal regulations (e.g., Federal Railway Association (FRA), State Regulations)
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500-mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
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