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Relationship Manager
1 hour ago
Relationship Manager – Executive Engagement Toronto, ON - Remote/Hybrid Technology, SaaS & Cybersecurity Services Competitive salary $175,000-$250,000 based on experience with bonus, benefits, and a collaborative team culture Our client, a well-established organization operating in the cybersecurity and digital risk advisory space, is seeking a Relationship Manager to strengthen executive-level partnerships with key enterprise clients. This role ensures client leadership teams feel informed, supported, and connected to the organization’s mission and solutions. You will act as a trusted liaison between internal stakeholders and the C-suite, helping drive customer satisfaction, renewal outcomes, and long-term strategic value. The position requires a blend of executive presence, business acumen, and proactive engagement to keep clients engaged and confident in the services delivered. The Role Represent the organization in senior executive forums, cultivating strong relationships with C-level leaders and strategic partners. Host and manage executive briefings, business reviews, and client-site engagements that reinforce trust and alignment. Act as a strategic advisor by understanding client goals, operational risks, and emerging cybersecurity priorities. Facilitate smooth escalation and resolution of issues, coordinating cross-functional efforts for timely outcomes. Maintain clear intelligence on client structures, decision-making patterns, and industry trends to tailor engagement strategies. Drive initiatives that deepen long-term client commitment and expand partnership opportunities. Participate in industry events and networking forums to enhance market presence and strengthen executive networks. Collaborate closely with sales, delivery, and technical teams to ensure seamless end-to-end client experiences. Support account planning and forecasting activities through informed insights and stakeholder alignment. The Ideal Candidate 7+ years in senior-level client relationship, account management, or advisory-focused roles, ideally within technology, cybersecurity, or professional services environments. Demonstrated success building trust and influence with executive decision-makers. Excellent communication, presentation, and relationship-building skills with a polished and confident presence. Strategic mindset with the ability to identify value opportunities and anticipate future client needs. Comfortable navigating fast-paced, complex enterprise environments requiring discretion and resilience. Strong collaboration skills with experience working cross-functionally across commercial and technical teams. Adept at managing multiple priorities while maintaining high-touch engagement with key stakeholders. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Staffing and Recruiting #J-18808-Ljbffr