Overnight Shelter Supervisor

3 weeks ago

Toronto, Canada Osborne - Recruitment Consultancy Full time

Overnight Shelter Supervisor
Working with our client, a long-time entity in the housing market in the downtown Toronto area, we are hiring looking an Overnight Shelter Supervisor for a one-year contract, to provide technological support to all housing locations within the organization and adhere to the mission statement and policies and procedures of their organization.

Benefits of the role:
$70,100 per year
Comprehensive Health and Dental Benefits Package
Positive working environment, with management who care about living in harmony and making a positive difference to the environment and communities in which we live and work
Working in a role that is critical to the well-functioning, efficiency of the company

Responsibilities:
Supervise a unionized workforce within the context of the Collective Agreement.
Provide case management expertise and support to Shelter Staff
Provide brief crisis counseling, information and referrals for applicants who cannot be placed immediately
Develop and implement programs focused on the optimization and continuous improvement of the performances and practices
Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.
Implement and maintain a system for collecting relevant statistics needed for evaluations report and funding proposals
Manage city operated database, case management system and billing system
Ensure effective communications with other departments within Homes First Society as well as with external agencies
Prioritize and assign shift responsibilities and duties to team members
Develop individualized case plans with designated participants and help participants achieve their goals
Ensure that all documentation is completed to agency standards
Be able to work occasional weekends and/or evenings, when required
Be able to fulfill any element of Shelter Staff job description on an as needed basis
Be willing and able to carry 24 hour emergency pager on rotation
Working in an environment where there may be smoke is required.
Other responsibilities, as required.

Qualifications:
Post-secondary education in related field or equivalent in education and experience
At least 5 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness
Demonstrated experience performing assessment, advocacy, referral and case management functions and ability to effectively prioritize work in a fast paced environment
Ability to work effectively in a collaborative team environment
Excellent communication, organization and time management skills
Supervisory experience in a unionized setting an asset
Knowledge of relevant laws, standards and guidelines; including the Ontario Landlord and Tenant Act and Residential Tenancies Act
Knowledge of resources and services available in the community
Excellent interpersonal, conflict resolution and organization skills
Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
The successful candidate will be required to work where smoking is present.

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