Student, Software Delivery Analyst

3 weeks ago

Waterloo, Canada Sun Life Financial Full time

Student, Software Delivery Analyst (Fall 2024 - Summer 2025) page is loaded Student, Software Delivery Analyst (Fall 2024 - Summer 2025) Apply locations Waterloo, Ontario time type Full time posted on Posted 3 Days Ago job requisition id JR00095511

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

As a Software Delivery Analyst in Sun Life Financials Employee Experience Technology (EET) organization, you will assist in fulfilling Software Delivery service requests for our internal customers on a global scale. The requests are generally to implement new software, upgrade existing software, or to release bug\security fixes to desktops\laptops\Virtual Machines. 

Length of Term: 12-months (September 2024 - August 2025)

What will you do?

  • Managing the end-to-end deployment of changes (in the form of SCCM packages) to the desktop\laptop\Virtual Machine environment in accordance with software delivery standards and processes, ensuring as little impact to end users as possible.

  • Gathering and understanding customer requirements; interpret their objectives and look for ways to help them accomplish their goals.

  • Build schedules with key stakeholders and coordinate testing, piloting, and delivery.

  • Ensure all project documentation is fully complete and projects are moved through their workflow (includes change tickets, knowledge solutions, checklists, etc.).

  • Ensure support teams are well prepped to promptly manage issues and escalations.

  • Lead or participate in cross-functional teams to drive projects forward.

  • Develop and manage relationships with both business and technical teams.

  • Contribute to and lead the development of standard software delivery practices and procedures.

  • Facilitate and participate in discussions to overcome technical challenges by finding workarounds and solutions.

  • Provide regular status updates and work collaboratively with a global team.

  • Data analysis and creating reports for our customers\partners.

  • Pro-actively identify and resolve team and\or individual technology knowledge gaps.

What do you need to succeed?

  • Experience with Microsoft Endpoint Configuration Manager (SCCM) or other software delivery platforms.

  • Data analysis using Microsoft Excel.

  • Data analysis using SQL would be an asset.

  • An understanding of the Windows 10 operating system (file structure, registry, user profile, etc.).

  • Strong soft skills enabling them to gather\understand customer requirements, schedule activities with our engagement points, and stick handle complex problems.

  • Strong analytical skills, specifically in troubleshooting and data analysis

  • A technical background with an aptitude for learning new technology quickly.

What is in it for you?

  • A friendly, collaborative, and inclusive culture where you’re an innovator and trusted partner

  • An environment of continuous learning and improvement

  • We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work Canada

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

14/05/2024 Similar Jobs (5) Student, Software Delivery Analyst (Fall 2024 & Winter 2025) locations Waterloo, Ontario time type Full time posted on Posted 3 Days Ago Student, Junior Strategy Analyst (Fall 2024) locations 2 Locations time type Full time posted on Posted 2 Days Ago Student, Network Analyst (Fall 2024) locations Waterloo, Ontario time type Full time posted on Posted 3 Days Ago

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.

Shape the future

With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

#J-18808-Ljbffr

  • Software Analyst Summer Student

    3 weeks ago

    Waterloo, ON, Canada Sun Life Financial Full time

    Student, Software Delivery Analyst (Fall 2024 & Winter 2025) page is loaded Student, Software Delivery Analyst (Fall 2024 & Winter 2025) Apply locations Waterloo, Ontario time type Full time posted on Posted 3 Days Ago job requisition id JR00095512 Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a...

  • Student, Software Delivery Analyst

    3 weeks ago

    Waterloo, ON, Canada Sun Life Financial Full time

    Student, Software Delivery Analyst (Fall 2024 & Winter 2025) page is loaded Student, Software Delivery Analyst (Fall 2024 & Winter 2025) Apply locations Waterloo, Ontario time type Full time posted on Posted 3 Days Ago job requisition id JR00095512 Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a...

  • CRM Analyst

    1 month ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:May 31, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Enrolment Services **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Associate Registrar, Recruitment & Admissions **Employee Group**: WLUSA **Application Deadline**:June 6...

  • CRM Analyst

    1 month ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Feb 8, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Enrolment Services **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Associate Registrar, Recruitment & Admissions **Employee Group**: WLUSA **Application Deadline**:February 15,...

  • Learning Technologies Analyst

    1 month ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Learning Technologies Analyst (LTA) has foundational knowledge in a range of Educational Technologies which is used for providing operational support for the full lifecycle of both credit and non-credit fully online/technology-enabled courses developed by the Centre for Extended Learning (CEL). The incumbent will be responsible for time...

  • Student, Associate Business

    1 month ago

    Waterloo, Canada Sun Life Full time

    Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way. **Length**: 4 months As a Student, Associate Business & Systems Analyst, you will work in a...

  • Financial Accounting Analyst Student

    2 weeks ago

    Waterloo, ON, Canada Definity Financial Full time €22

    Financial Analyst, Accounting and Reporting - Fall 2024 Co-op/Intern YOUR NEXT CO-OP PLACEMENT Hybrid with 2-3 days required in office per week at the Waterloo location. From classroom to co-op to career, every step of your journey has an impact on your future. That's why it makes sense to choose a co-op placement with a company that offers truly...

  • Technical Business Analyst

    1 month ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years.** The Technical Business Analyst (TBA) is a technical role within the Advancement Systems team that is responsible for supporting new or ongoing Systems projects and initiatives. This role conducts business analysis, project coordination/management, process design, process review, continuous process improvements, and...

  • Laboratory Instructor/ Software Specialist

    3 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview The Electrical and Computer Engineering (ECE) undergraduate curriculum has two core programs and four interdisciplinary programs. Reporting to the “Lab Director, Teaching” (Lab Director) and to the “theme area Laboratory Instructor/Coordinator” (Coordinator), the “Laboratory Instructor/Software Specialist” (Lab Instructor)...

  • Transportation Analyst

    6 days ago

    Waterloo, Canada BusPlanner Inc. Full time

    **Transportation Analyst** **BusPlanner Inc. ** is a Waterloo-based tech company that provides school bus route planning software solutions to the K-12 industry across North America. We believe strongly that innovation is the key to efficiency and our passion for creating intuitive solutions has made our **BusPlanner **Suite the market leader here in...

  • Co-op Student

    1 month ago

    Waterloo, Canada Crania Schools Full time

    _**Crania Schools **_is known for its _**high-quality educational programs **_in _**Math, Coding, Robotics, English, and Piano**_, and its customer-focused service model. We are a responsible employer in the local region that gives back to its local and global community in a variety of ways. With two locations conveniently situated in Kitchener-Waterloo near...

  • Analyst, Energy Systems

    1 month ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Jul 25, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Facilities and Asset Management **Job Type**: Limited Term **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Business & Facilities Operations **Employee Group**: WLUSA **Application Deadline**:July 31...

  • Student, Junior Designer

    3 weeks ago

    Waterloo, Canada Sun Life Financial Full time

    Student, Junior Designer (Fall 2024) page is loaded Student, Junior Designer (Fall 2024) Apply locations Waterloo, Ontario Sun Life Toronto One York time type Full time posted on Posted 2 Days Ago job requisition id JR00094277 Our student and new graduate programs offer a chance to explore Sun Life from the inside....

  • Student, Junior Designer

    3 weeks ago

    Waterloo, Canada Sun Life Financial Full time

    Student, Junior Designer (Fall 2024) page is loaded Student, Junior Designer (Fall 2024) Apply locations Waterloo, Ontario Sun Life Toronto One York time type Full time posted on Posted 2 Days Ago job requisition id JR00094277 Our student and new graduate programs offer a chance to explore Sun Life from the inside....

  • Student, Junior Designer

    3 weeks ago

    Waterloo, Canada Sun Life Financial Full time

    Student, Junior Designer (Fall 2024) page is loaded Student, Junior Designer (Fall 2024) Apply locations Waterloo, Ontario Sun Life Toronto One York time type Full time posted on Posted 2 Days Ago job requisition id JR00094277 Our student and new graduate programs offer a chance to explore Sun Life from the inside....

  • International Student Transition Coordinator

    1 month ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The International Student Transition Coordinator is accountable to the Specialist, International Student Programs and is responsible for the overall development, coordination, implementation and evaluation of comprehensive and intentional pre-arrival and transition programming targeted to incoming international student population. The Coordinator...

  • Project Manager

    1 month ago

    Waterloo, Canada MarshallZehr Full time

    WATERLOO, ON, CANADA. FULL-TIME. FEBRUARY 28, 2023 Description **Project Manager (& Business Analyst Hybrid)** *** **Who is MarshallZehr?** **MarshallZehr Group Inc (“MZ”) **provides mortgage lending and customized financial solutions for high-performing real estate developers. With $3.7B of fundings over 365+ projects, MarshallZehr has become one...

  • Project Manager

    1 month ago

    Waterloo, Canada MarshallZehr Full time

    **Project Manager (& Business Analyst Hybrid)** **Who is MarshallZehr?** **MarshallZehr Group Inc (“MZ”)** provides mortgage lending and customized financial solutions for high-performing real estate developers. With $3.7B of fundings over 365+ projects, MarshallZehr has become one of Canada’s most trusted capital partners for the growing...

  • Technical Support Analyst

    1 month ago

    Waterloo, Canada Kofax Full time

    The Technical Support Analyst is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent interaction with...

  • Quality Assurance Analyst Co-op Student

    5 days ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    What you will do... - Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are promoted to production. - Testing products, systems, and software to guarantee they are defect-free and fulfill the quality standards of an organization. - Developing and executing test plans to ensure...