Senior Claims Advisor, Intact Public Entities

3 weeks ago

Cambridge, Canada Intact Financial Corporation Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

À propos du poste

At Intact Public Entities, we’re ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program. We help contribute to their success and that’s something we’re proud of. Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value-added services. We can’t do it without you. You’ll get to be a part of a trusted name in insurance with an entrepreneurial culture that’s here to amplify your expertise.

We are hiring a Senior Claims Advisor for Specialty Lines at Intact Public Entities located in Cambridge, Ontario

As a Senior Claims Advisor, you will have a big impact on handling a diverse range of claims, including casualty liability and property claims. You will be relied upon for your strong technical expertise, your excellent communication skills and executing best practices to provide direction for settling and managing claims. As a strong collaborator and team contributor, you will build great relationships and provide an exceptional customer journey experience.

What you’ll do here:

  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication;
  • Development of resolution strategies by evaluating the nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed;
  • Direct legal counsel and independent adjusters on investigation and settlement of complex claims;
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim;
  • Identify and assess serious injury/damage losses, and risk management issues and report them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management;
  • Promptly update reserves, request payment, and respond to correspondence from external parties;
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues;
  • Attend mediations, pre-trials and other litigation milestones with counsel as necessary;
  • Adhere to all internal Claims Best Practices.

What you bring to the table:

  • 10 + years of related experience with a strong emphasis on casualty liability claims handling and insurance litigation;
  • Actively taking or completion of CIP’s, CRM and/or licensed in the legal profession
  • University degree or any combination of training and experience deemed relevant for the role
  • Demonstrates a passion for customer service with strong written and verbal communication skills;
  • Excellent understanding of insurance coverage issues;
  • Demonstrates strong problem solving, analytical and priority management skills;
  • Self-motivated and goal oriented, capable of working in a fast paced and changing environment;
  • Experience handling municipal claims an asset;

This role is eligible for employee referral bonus. #myReferrals3000

#LI-Hybrid

#LI-MS1

#IPE

Ce que nous offrons

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe :

  • Un régime complet d’avantages financiers qui reconnaît vos succès

  • Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50% des actions nettes achetées

  • Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels

  • Des aménagements de travail flexibles

  • La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année

  • Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif

  • Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues

  • Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants

  • Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement

  • Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement

  • Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

Égalité d'accès à l'emploi

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

Cliquer ici pour d’autres informations importantes sur le processus d’embauche, y compris la vérification des antécédents, les candidats internes et le droit de travailler au Canada.

Si vous travaillez pour Intact ou belairdirect, veuillez postuler au moyen de Contact Pour vous.

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