Claims Consultant

We are entering an exciting time here at **Intact Public Entities**. If you are ready to roll up your sleeves and make a difference, we want to hear from you

**Opportunity: Claims Consultant**

Provides expertise and support to claims and underwriting functions and the insurance industry by giving advice to management, providing expertise to assist in the settlement of large and complicated claims files, organizing quality assurance activities, and providing assistance in the training of claims professionals and other special projects.
- Engage in special projects to examine the Claims function and develop ways to improve both processes and personnel to better serve customers, solve systemic problems and meet company goals.
- Determine key measures to monitor service levels and effectiveness of Claims personnel.
- Conduct periodic audits of claims files to ensure compliance with company standards, reporting results to the management team and using results toward efforts to improve Claims functions.
- Lead the development of technical claims training programs by assessing needs, developing content, and making recommendations.
- Provide consultation on large and complicated claims files, including technical guidance and advice to staff, assessment of exposure, facilitation of Alternative Dispute Resolution, and attendance at arbitration hearings as required.
- Assist with the interpretation of case law.

**What You Bring to the Table**
- University degree or equivalent work experience.
- Ten years of relevant experience with Accident Benefits Claims.
- Technical expertise in claims management with particular emphasis on accident benefits claims, and extensive experience in coverage analysis, investigation, and quantum evaluation.
- Experience and or knowledge of Alternate Dispute Resolution.
- Excellent problem-solving and analytical skills.
- Detail oriented.
- Flexible with the ability to work in a constantly changing environment.

Why choose Intact Public Entities:

- A professional and motivating team environment where contributions are valued.
- An entrepreneurial culture that has helped build a company with a strong history and exciting future.
- We offer great benefits, professional development support, and competitive pay with incentives.
- Other great perks include a recognition program, a fitness rebate, recognition of service milestones, work-life balance, and much more

**About Us**

We are proud of our past and excited about the future

Intact Public Entities has established itself as a leader in providing specialized insurance programs to municipal, public administration, and community service organizations across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodation, please let us know at the time of our contact so that we may arrange for their provision.

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Cambridge, ON N1T 1Z6