Claims Consultant, Public Entities

4 weeks ago

Cambridge, Ontario, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

At Intact Public Entities, we're ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program. We help contribute to their success and that's something we're proud of. Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value added services. We can't do it without you. You'll get to be a part of a trusted name in insurance with an entrepreneurial culture that's here to amplify your expertise.

As a Claims Consultant, this role provides expertise and support to claims and underwriting functions and the insurance industry by giving advice to management, providing expertise to assist in the settlement of large and complicated claims files, organizing quality assurance activities, and providing assistance in the training of claims professionals and other special projects.

We are a hybrid company with office location in Cambridge, Ontario.

What you'll do here:

  • Provide multiline claims expertise to assist the Claims department in improving company guidelines and programs to effectively manage loss expenses and for the consistent application of claims settlement policies and procedures.
  • Engage in special projects to examine the Claims function and develop ways to improve both processes and personnel to better serve customers, solve systemic problems and meet company goals.
  • Determine key measures to monitor service levels and effectiveness of Claims personnel.
  • Conduct periodic audits of claims files to ensure compliance with company standards, reporting results to the management team and using results toward efforts to improve Claims functions.
  • Lead the development of technical claims training programs by assessing needs, developing content, and making recommendations.
  • Provide consultation on large and complicated claims files, including technical guidance and advice to staff, assessment of exposure, facilitation of Alternative Dispute Resolution, and attendance at arbitration hearings as required.
  • Assist with the interpretation of case law.

What you bring to the table:

  • University degree or any combination of training and experience deemed relevant for the role
  • Ten years of relevant experience with all lines, including casualty liability and property.
  • Litigation experience is an asset
  • Technical expertise in claims management and extensive experience in coverage analysis, investigation, and quantum evaluation.
  • Experience and or knowledge of Alternate Dispute Resolution.
  • Excellent problem-solving and analytical skills.
  • Detail oriented.
  • Flexible with the ability to work in a constantly changing environment.

This role is eligible for employee referral bonus. #myReferrals3000

#LI-Hybrid

#LI-MS1

#IPE

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

  • Claims Consultant, Public Entities

    4 days ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...

  • Claims Manager

    4 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Claims Manager You will lead an experienced team of claims professionals at Intact Public Entities. This team is responsible for the management of complex liability, property, E&O, and other...

  • Claims Assistant

    4 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Claims Assistant Claims administration and frontline customer service within company policies and procedures. Process and coordinate incoming correspondence, notices of claims, broker and...

  • Claims Consultant, Intact Public Entities

    4 days ago

    Cambridge, Ontario, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a...

  • Senior Claims Advisor, Public Entities

    1 month ago

    Cambridge, Ontario, Canada Intact Full time

    Join our team! When you become part of our community at Intact Public Entities in Cambridge, Ontario, you're not just working for an insurance company. You're contributing to protecting municipal and community service organizations through our unique insurance program. We need a Senior Claims Advisor who's ready to handle a range of claims, from casualty...

  • Senior Claims Advisor, Public Entities

    5 days ago

    Cambridge, Ontario, Canada Intact Full time

    Join our team! When you become part of our community at Intact Public Entities in Cambridge, Ontario, you're not just working for an insurance company. You're contributing to protecting municipal and community service organizations through our unique insurance program. We need a Senior Claims Advisor who's ready to handle a range of claims, from casualty...

  • Senior Claims Advisor, Public Entities

    3 weeks ago

    Cambridge, Ontario, Canada Intact Full time

    Join our team! When you become part of our community at Intact Public Entities in Cambridge, Ontario, you're not just working for an insurance company. You're contributing to protecting municipal and community service organizations through our unique insurance program. We need a Senior Claims Advisor who's ready to handle a range of claims, from casualty...

  • Senior Claims Advisor, Public Entities

    4 weeks ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Senior Claims Advisor, Public Entities

    5 days ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Senior Claims Advisor, Public Entities

    3 weeks ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Building Specialist

    5 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity:Building Code Operations Specialist**- Providing communication and training to internal stakeholders and municipal clients focusing on best practices within municipal Building Department...

  • Underwriting Assistant, Community Services

    5 days ago

    Cambridge, Ontario, Canada Intact Public Entities Full time

    We are entering into an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Underwriting Assistant, Community Services (24-month Contract) Responsible for assisting Intermediate and Senior Underwriters in rating, issuing, and determining terms and conditions of...

  • Intermediate Underwriter, Community Services

    4 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Intermediate Underwriter, Community Services (West) Responsible for working on renewals (programs), new business, prioritizing, analyzing, and underwriting more complex endorsement activity in...

  • Underwriting Support, Municipal

    5 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We're entering into an exciting time here at Intact Public Entities. If you're ready to roll up your sleeves and make a difference, we want to hear from youOpportunity:Underwriting Support, Municipal and Public Administration (Contract)**- Responsible for processing and mailing documents including new business, renewals, requests for proposals, quote...

  • Underwriter, Auto

    5 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We're entering an exciting time here at Intact Public Entities. If you're ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Underwriter, Auto Commercial Auto underwriting in accordance with underwriting standards, processes, and guidelines. The focus is on renewal or new business production and program underwriting....

  • Underwriting Assistant, Auto

    4 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Underwriting Assistant, Auto Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage specific to Auto Insurance IRCA and Fleets. Assist in...

  • Underwriting Assistant, Auto

    5 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    We are entering an exciting time here at Intact Public Entities. If you are ready to roll up your sleeves and make a difference, we want to hear from youOpportunity: Underwriting Assistant, Auto (Contract) Responsible for assisting Underwriters in rating, issuing, and determining terms and conditions of coverage specific to Auto Insurance IRCA and Fleets....

  • Underwriting Trainee Program

    5 days ago

    Cambridge, Ontario, Canada Intact Public Entities Inc. Full time

    The Underwriting Trainee Program is a twenty-four month accelerated learning experience designed to give you unparalleled expertise and grow your career in an exciting industry. In this rotational program, mentors, managers, and underwriting coaches will teach you the ins and outs of our specialty insurance business through a variety of learning styles.What...

  • Public Entities Underwriting Development

    5 days ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our...

  • Public Entities: Underwriting Support Clerk

    4 weeks ago

    Cambridge, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...