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Business Development Director
3 months ago
Business Development Director
Toronto, ON, Canada
Req #10453
Tuesday, March 26, 2024
Great companies start with great people Citron is a people first organization. Our strength comes from our teams of professionally-trained and Citron Certified Technicians.
Citron Hygiene is a service business specializing in hygiene, sanitation, and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. We have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are committed to fostering a great culture because we value our internal talent and maintain an environment that provides opportunity to those who seek it out.
Role ProfileThe Business Development Director is responsible for leading the strategy and executing the plan in a specific vertical market (or markets) and/or geographical area to prospect identified accounts and/or verticals for new revenue/new logos. The Business Development Director represents the entire range of Citron services, consumables, and equipment to these assigned prospects while managing the customer accounts for a defined amount of time to retain business and penetrate at a site level and portfolio wide. This role works together with the Head of North American Sales, Directors of Sales and Operations, and other company resources to manage the day-to-day business relationships within their accounts and ensure Citron’s strong footprint and leadership within the vertical markets.
- Present, promote and sell Citron Hygiene products and services to prospects (new revenue/logo’s).
- Manage existing client relationships using the Citron sales process and defined pricing and policies of Citron, growing and retaining the portfolio revenue in line with company expectations.
- Use Salesforce CRM and other company defined IT systems to effectively manage pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.
- Work together with the Head of North American Sales, Directors of Sales and Operations, and other company resources to manage the day-to-day business relationship and ensure Citron’s strong footprint and leadership within the vertical market.
- Attend internal meetings and training fully prepared with relevant customer data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards required by Citron for customer service, hygiene, and environmental consciousness are maintained.
- Carry out market research and maintain knowledge about the hygiene market in the defined territory, including awareness of competitor activity and new legislation, sharing with team members and sales leadership teams as appropriate.
Essential
5+ years of a proven track record within a national/major account environment of driving revenue growth through new logo acquisitions.
Must hold a valid Driving Licence and travel locally to attend meetings.
Desirable
Education equivalent to a bachelor’s degree in commerce and/or business studies preferred, or the equivalent in related work experience.
Industry relevant sales experience is preferred but not essential.
Ability to demonstrate the use of advanced sales skills especially but not limited to – listening, questioning, summarizing, providing, negotiating, closing, and handling customer concerns.
Strong at building relationships, account management, communication, problem-solving, negotiation, and interpersonal skills.
Broad business acumen with strong analytical, decision-making, and problem-solving skills.
Able to use and understand sales related IT systems (SFDC) and use them effectively to manage own performance, pipelines, forecast, and activity.
Demonstrates the ability to work in a matrix management environment closely with sales colleagues in internal, regional, and strategic teams as well as operations, marketing, sales operations, finance, bid team, health and safety, and compliance to achieve business goals.
Why choose Citron Hygiene?
Attractive remuneration
Generous car allowance
Benefits including health, dental, and life insurance
Continuous learning and development: Get the tools, training, flexibility, and autonomy to build your career, be part of our continuous education program.
Fun, supportive, and collaborative team
Excellent career advancement and learning opportunities within a rapidly growing and stable company.
