Assistant General Manager

4 weeks ago

Ottawa, Canada Atria Senior Living Full time
Responsibilities

In the role of Assistant General Manager (AGM) you are responsible for ensuring a well-maintained community with excellent service to our residents. You have a complete understanding of how important hospitality services are to residents. You direct the dining room and housekeeping teams and set the tone for making mealtimes unique and memorable and ensure that residents are delighted with their housekeeping services.

  • Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff.
  • Provide timely feedback to team and consistent performance management.
  • Establish and mange labor and supplies budget and expenses.
  • Manage schedules in accordance to resident census and budgets, and control overtime within prescribed standards.
  • Provide high levels of customer service and create a restaurant style dining atmosphere.
  • Work closely with Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services.
  • Review the daily menu with residents and staff, coordinating room service delivery where applicable.
  • Provide quality and compliance leadership. Responsible for supporting building inspections, quality checks of housekeeping, kitchen, and dining room, and ensure all life/safety rules are followed.
  • Train team on Company standards, including but not limited to cleanliness, sanitation, appearance (environment and uniforms), service, and satisfaction.
  • Visually confirm that all tables are set according to Company standards.
  • Solve issues before they become problems or complaints.
  • Assists the General Manager/Executive Director with all aspects of community operations.
  • Act as “Manager on Duty” when the General Manager/Executive Director is not on site.
  • May perform other duties as needed and/or assigned.
Qualifications
  • High School Diploma or General Education Degree (GED) required. Two (2) year Associates Degree preferred.
  • Two (2) years of prior work experience in “front of house” supervision and leadership. Experience includes managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management.
  • Ability to work in a team setting and to provide strong customer service.
  • Basic computer skills – Microsoft Word, Excel, Outlook.
  • Able to carry a serving tray with at least 4 meals and/or beverages at any given time.
  • Able to clean apartments and dining room as needed.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards.
#J-18808-Ljbffr

  • Assistant General Manager

    1 week ago

    Ottawa, Canada Comfort Inn Ottawa East Full time

    THE OPPORTUNITY: ASSISTANT GENERAL MANAGER REPORTS TO GENERAL MANAGER THE COMPANY: With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the...

  • Assistant General Manager

    4 weeks ago

    Ottawa, Canada Comfort Inn Ottawa East Full time

    THE OPPORTUNITY: ASSISTANT GENERAL MANAGER REPORTS TO GENERAL MANAGER THE COMPANY: With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the...

  • Assistant General Manager

    2 days ago

    Ottawa, Canada Boston Pizza International, Inc. Full time

    **Assistant General Manager (AGM)**: Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that...

  • Assistant General Manager

    1 week ago

    Ottawa, Canada Wendy's Full time

    **Why Wendy's**: You'll be responsible for keeping the restaurant exceptionally clean and well-run. You will assist the General Manager in the day-to-day fast food restaurant operations and in leading the staff of our Wendy's. These duties will include executing company policies, procedures, and programs. The Assistant Manager must have experience in...

  • Assistant General Manager

    3 weeks ago

    Ottawa, Canada Atria Retirement Canada - Court at Barrhaven Full time

    Overview: What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don’t just...

  • Assistant General Manager

    7 days ago

    Ottawa, Canada The Rowan Full time

    We're looking for an organized, detail-oriented, & professional assistant general manager for The Rowan in the Glebe. Minimum 1 year restaurant management/supervisory experience required, looking for a charismatic team player who excels in multi-tasking. The position will entail both serving on the floor & management duties. **Job Types**: Full-time,...

  • Assistant General Manager

    3 weeks ago

    Ottawa, Canada Canadian Tire Bells Corners (Nepean) Full time

    Looking for an assistant general manager, a person who is looking for a career in retails. Incredible opportunity for advancement. 2 years experience in retail would be preferred. Dynamic and driven by performance and results. Open-minded management - In charge of marketing and merchandising - Staff management and customer service **Salary**:...

  • Assistant to General Management

    3 weeks ago

    Ottawa, Canada ALSTOM Full time

    Req ID:403192 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Assistant General Management

    6 hours ago

    Ottawa, Canada ALSTOM Full time

    Req ID:403192 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Assistant General Manager

    3 weeks ago

    Ottawa, ON, Canada InnVest Real Estate Investment Trust Full time

    place timelapse Job Type Full Time date_range THE OPPORTUNITY: ASSISTANT GENERAL MANAGER REPORTS TO GENERAL MANAGER THE COMPANY: With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day...

  • Assistant General Manager

    1 day ago

    Ottawa, Canada Craft Beer Market Full time

    **Assistant General Manager, CRAFT Beer Market, Ottawa, ON.** **Who We Are**: CRAFT Beer Market is all about fresh food, local beer, great people and good times. Our journey began when we opened our first location in Calgary in 2011, and since then, we have grown into 9 locations across Canada. We believe that bringing together a diversity of thoughts,...

  • Assistant General Manager

    1 week ago

    Ottawa, Canada Home Instead Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ **Are you a customer service leader with a specialized focus on sales? Do you want to work in a position that will provide significant fulfillment? **Would...

  • Assistant General Manager Bayshore

    2 weeks ago

    Ottawa, Canada Hudson's Bay Full time

    **Location**: OTTAWA, Ontario, Canada **Category**: Stores **Job Opened**: May 31st, 2023 **Education**: High School Diploma/GED **Job Number**: 2300020A **Job Type**: Full-Time **Remote**: No **What This Position is All About** The Assistant General Manager is accountable to the Sales Director for all aspects of the achievement of excellence in the...

  • Assistant General Manager

    3 days ago

    Ottawa, Canada Craft Beer Market Full time

    **Assistant General Manager, CRAFT Beer Market, Ottawa, ON.** **Who We Are**: CRAFT Beer Market is all about fresh food, local beer, great people and good times. Our journey began when we opened our first location in Calgary in 2011, and since then, we have grown into 9 locations across Canada. We believe that bringing together a diversity of thoughts,...

  • Assistant General Manager

    1 week ago

    Ottawa, Canada Aramark Full time

    As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our...

  • Assistant General Manager

    2 weeks ago

    Ottawa, Canada 3 Brasseurs Canada Full time

    3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy. We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere. To be a manager with us is to evolve in a participative management mode, to be...

  • Assistant General Manager

    3 weeks ago

    Ottawa, ON, Canada Atria Senior Living Full time

    Responsibilities In the role of Assistant General Manager (AGM) you are responsible for ensuring a well-maintained community with excellent service to our residents. You have a complete understanding of how important hospitality services are to residents. You direct the dining room and housekeeping teams and set the tone for making mealtimes unique and...

  • General Manager

    3 weeks ago

    Ottawa, Canada Larga Baffin Full time

    **Larga Baffin has an exciting opportunity to join our team as a: Full-Time General Manager!** **_ Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._** **_ A special thank you to all front-line...

  • General Manager

    7 days ago

    Ottawa, Canada Larga Baffin Full time

    **Larga Baffin has an exciting opportunity to join our team as a: Full-Time General Manager!** **_ Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._** **_ A special thank you to all front-line...

  • Assistant General Manager

    2 weeks ago

    Ottawa, Canada Craft Beer Market - Toronto & Ottawa Full time

    **We are Now Hiring Awesome Humans** We are now hiring a Assistant General Manager for our location. **Who We Are** CRAFT Beer Market has raised the bar when it comes to restaurants and bars. We’ve created a fresh vibe that redefines social and culinary experiences. We aren’t just a bar. We aren’t just a restaurant. We’ve set a new standard for...