Assistant General Manager

6 months ago

Ottawa, Canada Craft Beer Market - Toronto & Ottawa Full time

**We are Now Hiring Awesome Humans**

We are now hiring a Assistant General Manager for our location.

**Who We Are**

CRAFT Beer Market has raised the bar when it comes to restaurants and bars. We’ve created a fresh vibe that redefines social and culinary experiences. We aren’t just a bar. We aren’t just a restaurant. We’ve set a new standard for food, drink and socializing. At CRAFT you’re family, and we’re not fancy, we’re just fun. We are cooking creations, pouring pints, and crafting careers, and we are seeking great people to be a part of our mission.

**Who You Are**
- Social, lively, energizing and active
- Confident, witty and funny
- Team player, collaborative, adaptable and attentive
- Positive, approachable and charismatic
- Stylish, trendy and presentable

**What You’ll Do**

As key player within CRAFT, you will support our mission to make our Team, our community, and our world, a better place one beer, one meal, one experience at a time. Being a part of this mission will include:

- Being responsible for ensuring our Guests have an exceptional experience through personal interaction as well as through our Team.
- Showing a strong sense of urgency and attention to detail to succeed in reaching sales and labour targets.
- Being a direct report for the front of house Team Members, assisting in ongoing projects, and championing development.
- Contributing to all marketing activations, driving sales growth.
- Exhibiting heart and soul, thriving in a busy environment, and being social and outgoing.

**You Are Responsible For**
- Supporting team member recruitment, selection, training, and development.
- Guest experience, restaurant ambiance and environment; including guest safety.
- Employee scheduling and labour forecasting
- Maintaining processes and procedures.
- Support with inventory and purchasing.
- Cleanliness, upkeep and food handling safety.
- Leading by example with the company’s “Impactful Leadership” philosophy.

**What You've Done**
- 4+ years restaurant experience
- 3+ years management experience
- Smart Serve or equivalent certification

**REQUIREMENTS**:

- Charismatic
- Dependable
- Experienced with natural leadership abilities
- Have a passion for this industry and truly understand customer service

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