Assistant General Manager

5 months ago


Ottawa, Canada Atria Retirement Canada - Court at Barrhaven Full time

Overview:
What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.

**Responsibilities**:
In the role of Assistant General Manager (AGM) you are responsible for ensuring a well-maintained community with excellent service to our residents. You have a complete understanding of how important hospitality services are to residents. You direct the dining room and housekeeping teams and set the tone for making mealtimes unique and memorable and ensure that residents are delighted with their housekeeping services.
- Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff.
- Provide timely feedback to team and consistent performance management.
- Establish and mange labor and supplies budget and expenses.
- Manage schedules in accordance to resident census and budgets, and control overtime within prescribed standards.
- Provide high levels of customer service and create a restaurant style dining atmosphere.
- Work closely with Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services.
- Review the daily menu with residents and staff, coordinating room service delivery where applicable.
- Provide quality and compliance leadership. Responsible for supporting building inspections, quality checks of housekeeping, kitchen, and dining room, and ensure all life/safety rules are followed.
- Train team on Company standards, including but not limited to cleanliness, sanitation, appearance (environment and uniforms), service, and satisfaction.
- Visually confirm that all tables are set according to Company standards.
- Solve issues before they become problems or complaints.
- Assists the General Manager/Executive Director with all aspects of community operations.
- Act as “Manager on Duty” when the General Manager/Executive Director is not on site.
- May perform other duties as needed and/or assigned.

Qualifications:

- High School Diploma or General Education Degree (GED) required. Two (2) year Associates Degree preferred.
- Two (2) years of prior work experience in “front of house” supervision and leadership. Experience includes managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management.
- Ability to work in a team setting and to provide strong customer service.
- Basic computer skills - Microsoft Word, Excel, Outlook.
- Able to carry a serving tray with at least 4 meals and/or beverages at any given time.
- Able to clean apartments and dining room as needed.
- Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
- Must possess valid driver’s license.
- Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards.



  • Ottawa, Canada Arc The Hotel Full time

    **Job Summary** The Assistant General Manager is responsible for participating in the day-to-day operation of the Front Desk, F&B, Housekeeping, Sales and Maintenance. Carries out reporting, trains staff and covers the Front Desk for 40 hours per week. In turn, maintaining high standards of quality, revenue management, inventory cost control and guest and...


  • Ottawa, Canada Boston Pizza International, Inc. Full time

    **Assistant General Manager (AGM)**: Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that...


  • Ottawa, Canada Nando's Full time

    **ASSISTANT GENERAL MANAGER** Assistant General Manager is the right hand to the Patrao (General Manager) and provides full support in running the restaurant, managing costs, and developing a team. They exemplify the Nando’s culture and have proven their ability to successfully oversee our People and Operations through daily excellence. Assistant General...


  • Ottawa, Ontario, Canada 3 Brasseurs Canada Full time

    General Manager Assistant Job Description3 Brasseurs Canada is a growing company that prioritizes social responsibility and puts people at the heart of its decisions and strategy.We are looking for enthusiastic team members to be part of a friendly team and share our passion for beer in a stimulating atmosphere.To be a General Manager Assistant is to evolve...


  • Ottawa, Canada Wendy's Full time

    **Why Wendy's**: You'll be responsible for keeping the restaurant exceptionally clean and well-run. You will assist the General Manager in the day-to-day fast food restaurant operations and in leading the staff of our Wendy's. These duties will include executing company policies, procedures, and programs. The Assistant Manager must have experience in...


  • Ottawa, Canada Canadian Tire Bells Corners (Nepean) Full time

    Looking for an assistant general manager, a person who is looking for a career in retails. Incredible opportunity for advancement. 2 years experience in retail would be preferred. Dynamic and driven by performance and results. Open-minded management - In charge of marketing and merchandising - Staff management and customer service **Salary**:...


  • Ottawa, Ontario, Canada 3 brasseurs | 3 Brewers Canada Full time

    About 3 Brasseurs | 3 Brewers CanadaWe are a growing company that takes our social responsibilities seriously and puts people at the heart of our decisions and strategy. Our mission is to share our passion for beer in a stimulating atmosphere and to provide a unique experience for our customers.Job DescriptionAssistant General ManagerWe are looking for an...


  • Ottawa, Ontario, Canada Tim Hortons Full time

    About the RoleWe are seeking a highly skilled Restaurant General Manager Assistant to join our team at Tim Hortons. As a key member of our management team, you will play a crucial role in ensuring the success of our restaurant.ResponsibilitiesSales and Customer Service: Assist the Restaurant General Manager in achieving sales targets by providing exceptional...


  • Ottawa, Canada 3 brasseurs | 3 Brewers Canada Full time

    3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy. We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere. To be a manager with us is to evolve in a participative management mode, to be...


  • Ottawa, Canada Craft Beer Market Full time

    **Assistant General Manager, CRAFT Beer Market, Ottawa, ON.** **Who We Are**: CRAFT Beer Market is all about fresh food, local beer, great people and good times. Our journey began when we opened our first location in Calgary in 2011, and since then, we have grown into 9 locations across Canada. We believe that bringing together a diversity of thoughts,...


  • Ottawa, Ontario, Canada Nando's Group Full time

    Assistant General Manager LeaderThe Assistant General Manager Leader is a vital role within Nando's Group, supporting the General Manager in running the restaurant. Key responsibilities include managing costs, developing a team, and ensuring the execution of Nando's culture. This individual will provide full support in daily operations, ensuring the...


  • Ottawa, Canada Nando's Group Full time

    ASSISTANT GENERAL MANAGER The Assistant General Manager is the right hand to the General Manager and provides full support in running the restaurant, managing costs, and developing a team. They exemplify the Nando’s culture and have proven their ability to successfully oversee our People and Operations through daily excellence. The Assistant General...


  • Ottawa, Canada Nando's Full time

    ASSISTANT GENERAL MANAGER  Assistant General Manager is the right hand to the General Manager and provides full support in running the restaurant, managing costs, and developing a team.  They exemplify the Nando's culture and have proven their ability to successfully oversee our People and Operations through daily excellence. Assistant General...


  • Ottawa, Canada Craft Beer Market Full time

    **Assistant General Manager, CRAFT Beer Market, Ottawa, ON.** **Who We Are**: CRAFT Beer Market is all about fresh food, local beer, great people and good times. Our journey began when we opened our first location in Calgary in 2011, and since then, we have grown into 9 locations across Canada. We believe that bringing together a diversity of thoughts,...


  • Ottawa, Canada 3 brasseurs | 3 Brewers Canada Full time

    3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy. We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere. To be a manager with us is to evolve in a participative management mode, to be...


  • Ottawa, Canada 3 brasseurs | 3 Brewers Canada Full time

    p>3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy.We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere.To be a manager with us is to evolve in a participative management mode, to be...


  • Ottawa, Canada 3 Brasseurs Canada Full time

    3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy. We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere. To be a manager with us is to evolve in a participative management mode, to be...


  • Ottawa, Canada Craft Beer Market - Toronto & Ottawa Full time

    **We are Now Hiring Awesome Humans** We are now hiring a Assistant General Manager for our location. **Who We Are** CRAFT Beer Market has raised the bar when it comes to restaurants and bars. We’ve created a fresh vibe that redefines social and culinary experiences. We aren’t just a bar. We aren’t just a restaurant. We’ve set a new standard for...


  • Ottawa, Canada 3 Brasseurs Canada Full time

    3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy. We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere. To be a manager with us is to evolve in a participative...


  • Ottawa, Canada Five Guys Full time

    **FIVE GUYS Burgers and Fries is looking for an GENERAL MANAGER for our Ottawa and Kingston location!** We are currently looking for career-oriented, enthusiastic and energetic GENERAL MANAGER to join our team. The GM is there to help with the daily operations of the restaurant. They must coach, motivate and lead their team to serve perfect burgers and...