Project Coordinator

3 weeks ago

Vancouver, Canada Seequent Limited Full time

Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.

Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.

Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions – for people and the planet.

Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.

We’re a high growth, people-centric success story.

Seequentis a Bentley Systems company, working together to build a better future.

The Role

The Project Coordinator in the Customer Experience (CX) is where you will play a vital role in ensuring the efficient and effective operation of various critical functions. You will oversee CX budget tracking, working closely with finance and stakeholders to maintain alignment with budget goals. Your expertise will guide team members in navigating Purchase Requisitions (PRs) and Purchase Orders (POs) processes, fostering accurate and streamlined procurement workflows.

 This role requires excellent organisation and communication skills along with the ability to define and meet deadlines and coordinate with both teams and external vendors to ensure organisational goals and expectations are met. You will leverage frameworks and processes which enable the team to effectively manage projects and initiatives across the globe while ensuring a consistent and impactful customer experience.

Our expectations of you: 
Budget tracking & PO/PR assistance

  • Oversee the CX budget and ensure alignment with budget goals.
  • Monitor and track expenses, providing regular updates to the CX team and management.
  • Collaborate with finance and relevant stakeholders to address budget-related matters.
  • Offer guidance and support to team members in initiating, entering, and tracking Purchase Requisitions (PRs) and Purchase Orders (POs).
  • Assist in navigating the SAP system, addressing queries, and troubleshooting issues related to POs and PRs.
  • Manage and reconcile credit cards for the CX team, ensuring accurate record-keeping and compliance with company policies.
  • Collaborate with finance to address any discrepancies or issues related to credit card transactions.
  • Ensure Internal Order Numbers are applied correctly for accurate budget tracking.

Technology administration: 

  • Lead the coordination of tech asset purchase or renewals with the Vendor Management Office (VMO).
  • Work closely with super users for each technology asset to ensure a seamless renewal or purchase process.
  • Manage communication, documentation, and timelines for tech asset renewals. 
  • Project management support and tool administration
  • Provide ongoing project management support to ad hoc projects that come into the CX Team.
  • Act as the ClickUp Administrator, responsible for managing the platform and its functionalities.
  • Add new members, configure custom fields, update statuses, and ensure optimal utilization of ClickUp.
  • Provide trainign and support to team members on using ClickUp effectively
  • Serve as the primary point of contact for onboarding new vendors, following established processes.
  • Facilitate communication between vendors, CX team members, and relevant departments.
  • Ensure smooth vendor onboarding and adherence to organizational guidelines

Skills , Knowledge and competencies required to be great at this role: 

  • Ideally, this person will have 1-3 years experience in the areas below: 
  • Excellent relationship building skills and ability to collaborate effectively. 
  • Excellent oral and written communication skills
  • Creative, balanced, and informed approach to problem solving. 
  • Tenacity, persistence and focus with the ability to prioritize between multiple tasks. 
  • Innovative, open, and able to work in a fast growing, fast paced environment.
  • Experience in a role focused on project coordination, client management or operations coordination. –
  • Excellent interpersonal skills 
  • Ability to educate and teach your colleagues on systems and processes effectively. 
  • Strong analytical and problem-solving skills 
  • Methodical and balanced approach to project management 
  • Motivated team player with a focus on outcomes 
  • ClickUp PM experience, or other equivalent tool

#LI-TS1

Inclusion + Diversity 

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.
If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.

How to apply

If this sounds like the role for you, apply today with a covering letter and CV.

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