Analyst, Human Resources Digital Quality Assurance

3 weeks ago

Dorval, Canada Air Canada Full time
Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Responsibilities for this position include release and incident response management, daily operational support tickets, and supporting cloud features that enable the development team to leverage the cloud platform to create a great and secure experience for Air Canada's employees worldwide.

Responsibilities:
  • Perform detailed testing and validation of HR digital solutions, including HRIS, employee portals, and other HR-related applications.
  • Execute test cases, analyze results, and document defects, ensuring they are tracked and resolved in a timely manner.
  • Collaborate with HR, HR Digital team, and other stakeholders to understand business requirements and translate them into test scenarios and plans.
  • Develop, update, and maintain test scripts based on business requirements and system specifications.
  • Ensure that test scripts cover functional, non-functional, integration, and user acceptance criteria.
  • Identify, document, and prioritize defects, working closely with developers and vendors to resolve issues.
  • Track defect resolution progress and conduct retesting as needed to confirm fixes.
  • Support continuous improvement initiatives by analyzing testing processes and identifying areas for enhancement.
  • Provide feedback and recommendations to improve the quality and efficiency of HR digital solutions.
  • Prepare and maintain detailed documentation of testing activities, results, and issues.
  • Generate reports and dashboards that provide insights into QA progress, defect trends, and overall system quality.
  • Assist in user acceptance testing (UAT) by providing guidance and support to HR teams during testing phases.
  • Work closely with the HR Digital QA Manager, developers, and other stakeholders to align QA activities with project timelines and deliverables.
  • Participate in cross-functional meetings to provide QA insights and contribute to the planning and execution of HR digital projects.
  • Ensure that all testing activities comply with organizational standards, QA guidelines, and industry best practices.
  • Stay updated on HR technology trends and QA methodologies to continuously enhance personal expertise and effectiveness in the role.
Qualifications
  • 2-4 years of experience in quality assurance, testing, or a related field, preferably within HR or digital systems.
  • Proficiency in QA tools and methodologies, including test case management and defect tracking systems.
  • Basic understanding of software development lifecycle (SDLC) and testing phases.
  • Experience with automated testing tools is a plus.
  • Strong analytical and problem-solving abilities, with an eye for detail.
  • Ability to interpret complex requirements and translate them into effective test scenarios.
  • Excellent verbal and written communication skills, with the ability to document and explain technical issues clearly.
  • Ability to work effectively in a team environment and collaborate with various stakeholders.
  • Ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines.
  • A proactive approach to problem-solving and continuous improvement.
  • Willingness to learn and adapt in a dynamic, fast-paced environment.
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

  • Manager, Human Resources Digital Quality Assurance

    2 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role drives continuous improvement in QA practices and manages large-scale changes, ensuring...

  • Analyst, Human Resources Digital Quality Assurance

    3 weeks ago

    Dorval, Canada Air Canada Full time

    DescriptionBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Responsibilities for this position include release and incident response management, daily operational support...

  • Digital Quality Assurance Analyst

    4 weeks ago

    Dorval, Quebec, Canada Air Canada Full time

    Job SummaryAs a Digital Quality Assurance Analyst at Air Canada, you will play a critical role in ensuring the quality and reliability of our HR digital solutions. This position requires a strong analytical mindset, excellent communication skills, and the ability to work effectively in a team environment.Key ResponsibilitiesPerform detailed testing and...

  • Analyst, Human Resources Digital Quality Assurance

    4 weeks ago

    Dorval, Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities for this position include release and incident response management, daily operational...

  • Analyst, Human Resources Digital Quality Assurance

    4 weeks ago

    montréal (dorval), Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities for this position include release and incident response management, daily operational support...

  • Analyst, Human Resources Digital Quality Assurance

    4 weeks ago

    montréal (dorval), Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities for this position include release and incident response management, daily operational support...

  • Analyst, Human Resources Digital Quality Assurance

    4 weeks ago

    montréal (dorval), Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities for this position include release and incident response management, daily operational support...

  • Analyst, Human Resources Digital Quality Assurance

    4 weeks ago

    Dorval, Quebec, H0S, Montréal, Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities for this position include release and incident response management, daily operational...

  • Quality Assurance Analyst

    1 month ago

    Dorval, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all,...

  • Quality Assurance Analyst

    5 months ago

    Dorval, Canada Bombardier Full time

    **Why join us?**: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...

  • Human Resources Advisor

    7 months ago

    Dorval, Canada ABB Full time

    **Human Resources Advisor**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Quality Assurance Analyst

    2 months ago

    Dorval, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies._ ***: **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of...

  • Digital Quality Assurance Specialist

    4 weeks ago

    Dorval, Canada Air Canada Full time

    Job Summary As a Digital Quality Assurance Specialist at Air Canada, you will play a crucial role in ensuring the quality and reliability of our HR digital solutions. This position involves performing detailed testing and validation of HRIS, employee portals, and other HR-related applications. You will execute test cases, analyze results, and document...

  • Quality Assurance Specialist

    3 weeks ago

    Dorval, Quebec, Canada Bombarbier Full time

    Why Choose Bombardier?Bombardier is a leading manufacturer of business aircraft, renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.We prioritize employee growth and development, empowering everyone to reach their full potential on their own terms.Bombardier's Benefits ProgramOur comprehensive and...

  • Quality Assurance Specialist

    4 weeks ago

    Dorval, Quebec, Canada Bombarbier Full time

    Why Choose Bombardier?Bombardier is a leading manufacturer of business aircraft, renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.We prioritize employee growth and development, empowering everyone to reach their full potential on their own terms.Bombardier's Benefits ProgramWe offer a comprehensive...

  • Aerospace Quality Assurance Specialist

    4 weeks ago

    Dorval, Quebec, Canada Bombarbier Full time

    Why Choose Bombardier?Bombardier is a leading manufacturer of business aircraft, renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.We prioritize employee growth and development, empowering everyone to reach their full potential on their own terms.Bombardier's Benefits ProgramOur comprehensive and...

  • Analyst, Quality Assurance

    5 months ago

    Dorval, Canada Bombardier Full time

    At Bombardier, our employees work together to develop mobility around the world, one good idea at a time. If you have a good idea, we'll provide the environment in which it will thrive and grow into a great product or customer experience. Your ideas are our fuel. **In your role, you will**: - Receive, revise and analyze any Quality Investigation Request...

  • Quality Assurance Specialist

    4 weeks ago

    Dorval, Quebec, Canada Bombardier Full time

    Quality Assurance Analyst RoleBombardier is seeking a highly skilled Quality Assurance Analyst to join our team. As a key member of our Aerospace Canada organization, you will be responsible for developing, controlling, and continuously improving our Quality Management Systems (QMS) content.Key responsibilities include:Identifying and centralizing best QA...

  • Digital Quality Assurance Specialist

    3 weeks ago

    Dorval, Quebec, Canada Air Canada Full time

    Job Description: Air Canada is a leading airline in North America, recently ranked as the best airline in the continent. We are seeking a highly skilled Digital Quality Assurance Specialist to join our team. As a Digital Quality Assurance Specialist at Air Canada, you will play a critical role in ensuring the quality and reliability of our digital systems....

  • Quality Assurance Accessibility Analyst

    5 months ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Quality Assurance Accessibility Analyst plays a crucial role in ensuring the quality, reliability,...