Quality Assurance Accessibility Analyst

5 days ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Quality Assurance Accessibility Analyst plays a crucial role in ensuring the quality, reliability, and performance of Air Canada products and services.

As a QA Accessibility Analyst, you will evaluate and audit our products and services to ensure compliance with accessibility guidelines. You will identify and report non-conformance to regulatory controls and propose recommendations to remove accessibility barriers. You will be part of a dynamic team of individuals sharing a common vision to enhance and better Air Canada products in line with Air Canada's Accessibility Plan.

**Responsabilities**:
**Analytical skills**:

- Execute and maintain the QA process for Accessibility Testing
- Evaluate the outcomes of testing according to expected results and produce reports.
- Provide recommendations on product and service improvements.
- Work with the QA Manager to maintain the Accessibility Test Strategy and provide QA Service improvement recommendations to the QA Centre of Excellence team.

**Communication and collaboration skills**:

- Report non-compliance to regulatory controls and assist in the production of reports to various stakeholders.
- Collaborate with the IT QA Manager and other cross-functional team members to help drive change by participating in focus groups or sharing your observations and experience while using Air Canada products and services.

**Documentation**:

- Document and maintain test artifacts.
- Log defects and steps to reproduce the issues providing detailed feedback on end user experience and impact.
- Support the production of test reports to identify conformance levels to various stakeholders.

**Qualifications**
- 1-2 years of QA experience or equivalent

**Other relevant information**:
**Conditions of Employment**:
**Linguistic Requirements**

Bilingual (English and French)

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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