CRM Implementation Analyst
2 weeks ago
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.
Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job DescriptionCRM Implementation Analyst (Salesforce)
Location(s): Toronto, ON - Front Street | Hybrid
Get To Know The Team: At SS&C Technologies, collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business.
Why You Will Love It Here
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: RRSP Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C Learning Institute
- Extra Perks: Discounts on fitness clubs, travel and more
What You Will Get To Do:
- Responsibilities include but are not limited to supporting solution definition, requirements analysis, system configuration and customization, scope analysis, workflow consulting, data mapping, detailed project documentation, issue resolution, testing, client training/education, solution deployment and implementation, and transitory post-implementation support.
- Assist in determining requirements for projects, understand user requirements, business processes, and strengthen processes and controls where needed to support the new and existing implementations.
- Guide clients through project implementation phases, including business process due diligence, data analysis and mapping, solution design, application design, configuration, documentation of system requirements in a supporting role.
- Assist data mapping efforts, testing and resolving any problems encountered or escalating as required.
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