Implementation Analyst

3 weeks ago

Toronto, Canada SS&C Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

**Job Description**:
Job Title: Implementation Analyst

Location(s): Toronto, ON

Get To Know The Team:
At SS&C Technologies, collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business.

Why You Will Love It Here
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: RRSP Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

- Responsibilities include but are not limited to supporting solution definition, requirements analysis, system configuration and customization, scope analysis, workflow consulting, data mapping, detailed project documentation, issue resolution, testing, client training/education, solution deployment and implementation, and transitory post-implementation support.
- Assist in determining requirements for projects, understand user requirements, business processes, and strengthen processes and controls where needed to support the new and existing implementations.
- Assist data mapping efforts, testing and resolving any problems encountered or escalating as required.
- Ensures business data and reporting needs are met.
- Develops, monitors and tests data quality metrics.
- Ensures all project-related documents are maintained.
- Help design, configure, and implement systems and processes that meet organization’s needs.
- Execute analysis and profiling on client data files, and where appropriate facilitate sessions with client and Salentica.
- Demonstrates a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions.
- Work closely with data engineer to present data analysis in support of data migrations.
- Work closely with project manager and client to execute typical business analysis tasks.
- Recommend new procedures in support of implementation deliverables and process improvements.
- Other project duties as assigned

What You Will Bring:

- Ability to work independently as a self starter and in a team environment
- Ability to work with internal teams to deliver client solutions
- Recognizes and minimizes Salentica project risk exposure.
- Ensures project documents are complete, current, and stored appropriately
- Proven experience in data analysis
- Bachelor’s degree, preferably in business IT systems
- Experience implementing CRM and Financial Industry knowledge an asset, but not required
- Ability to handle multiple projects/tasks simultaneously
- Strong communication and collaboration skills
- Ability to recognize a client requirement, document, and outline steps for execution
- Superior time management skills
- Superior written, verbal communications skills
- Ability to manage stakeholder expectations and report/communicate these back to the SS&C/Salentica Delivery team
- Ability to take ownership of a task from initiation to completion
- IT implementation experience and understanding how systems are affected by business process change an asset
- Related financial service/wealth management industry experience

SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process.


LI - LM1

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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