Manager, Government and Stakeholder Relations, Greater Toronto Airports Authority

2 weeks ago

Old Toronto, Canada Toronto Pearson International Full time
Manager, Government and Stakeholder Relations, Greater Toronto Airports Authority (GTAA) - Toronto

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance program (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position: Under the general direction of the Associate Director, Government Relations, this position is responsible for building government and community trust and vocal champions for Toronto Pearson and its business objectives. This will be achieved through advocacy, government relations, public affairs program and campaign development and execution. The successful incumbent will be required to regularly engage with governments, key aviation industry stakeholders, and other relevant stakeholders on public affairs issues of strategic importance to the Greater Toronto Airports Authority (GTAA).

As Manager, Government and Stakeholder Relations, you will:

  1. Develop and maintain strong and effective relationships with government officials and key public affairs influencers to enhance awareness, understanding and engagement in Toronto Pearson projects.
  2. Develop strong working relationships with colleagues internally in various departments.
  3. Represent Toronto Pearson and community in government meetings, events, industry initiatives and working groups.
  4. Support the Executive Team and members of the Board of Directors in stakeholder engagement.
  5. Stay informed of government agendas, priorities and activities, and potential impact to the GTAA.
  6. Develop and implement coordinated public affairs strategies, issues management plans, and build advocacy coalitions.
  7. Conduct stakeholder mapping to identify supporters and detractors, that will inform outreach plans and strategies.
  8. Seek input and support of internal functional groups in the development of these plans, strategies and campaigns to ensure alignment with corporate goals and other activities.
  9. Assist departments with input for media, communication, noise management and community relations.
  10. Prepare briefing materials and discussion documents for Executive and Board on government and stakeholder issues.
  11. Research and prepare briefing materials and submissions for elected and non-elected officials.
  12. Contribute to the development of digital and other online tools to support public affairs activities.
  13. Engage with external government relations firms to advance files.
  14. Develop, monitor and maintain logs, database, records, chronicling issues, actions taken and results.
  15. Track and report on corporate requirements under the various lobbyist registration regimes.
  16. Establish work plans to track progress and goals, and monitor costs and expenses.
  17. Conduct policy analysis to determine relevance to the GTAA.
  18. Support reputation research to monitor effectiveness of programs and support annual planning.
  19. Commit to and role model the GTAA Leadership Behaviours to support and further the business’ vision through the build and development of diverse, multi-skilled teams.

The salary for this management non-unionized position is competitive based on the successful candidate’s qualifications.

This is the role for you, if you have:

  1. Post-Secondary diploma in public affairs, government relations, communications or a similar field or relevant experience.
  2. Minimum 5 years’ experience in government relations, in a government/political office, or equivalent experience.
  3. Minimum 2 years’ experience in People Management directly or indirectly through cross-functional teams.
  4. Industry experience in aviation, airline and transportation is considered an asset.
  5. Industry experience with land use planning and public transportation planning is considered an asset.
  6. Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

Knowledge and skills you bring, that set you up for success:

  1. Understanding of how government policy is developed and how decisions are made.
  2. Demonstrated ability to influence, collaborate and negotiate cross-functionally in a unionized environment, as well as with external stakeholders and government to achieve results.
  3. Demonstrated ability in building strategy and to think strategically about complex and multi-faceted issues.
  4. Excellent presentation, writing and project management skills.
  5. Excellent communication skills to effectively reach a broad audience of internal and external customers, guests and other key partners.
  6. Strong and proactive interpersonal skills to develop and maintain relationships and manage conflict.
  7. Ability to work with diplomacy and tact and provide good judgment.
  8. Strong decision-making skills and the ability to influence.
  9. Ability to work in a fast-paced ever-changing environment.
  10. Proficiency with Microsoft Office suite.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

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