Account Manager, Corporate Partnerships

4 days ago


Old Toronto, Canada ARAG Services Corporation Full time

Account Manager, Corporate Partnerships - Toronto, Ontario

The ARAG Group, a global leader in legal expense insurance operating in 19 countries offers an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.

As part of our strategy to expand and strengthen our presence across Canada, we are looking for an energetic and creative person to join us as anAccount Manager, Corporate Partnerships inToronto. Under the oversight of the Vice President, Corporate Partnerships, the Corporate Account Manager is responsible for maintaining and expanding business with corporate partners.

What will you do?

Retention & Renewal

  • Manage and execute a contact strategy to ensure retention of all existing accounts and expansion of existing business with Corporate Partners in line with ARAG strategy and targets
  • Coordinate and renew all current Corporate accounts
  • Oversight and management of ARAG Partners review schedule with Insurer Partners at VP level and with ARAG reinsurance partners, as required
  • Inclusion and coordination of internal ARAG stakeholders in review & renewal meetings
  • Coordination and management of contracts and addendums as required by ARAG, HDI and or the corporate partner.
  • Manage overall profitability of corporate partner accounts through annual renewal negotiations and in line with ARAG strategy
  • Attendance at annual partner conferences, training and other events as required.

Sales and Growth

  • Proactively promote awareness of Legal protection products
  • Influence current relationships to support cross sales while managing new product and development opportunities.
  • Incite and manage positive relationships and business development dialogue with corporate partners, at all levels from product managers to Executives and CEO’s
  • Provide regular and accurate reporting and updates to maintain the CP sales funnel

Account support

  • Aspire to be a trusted advisor for ARAG’s Corporate partners
  • Creating maintaining and tracking Corporate Partners data to direct activity and strategy
  • Maintain prompt and clear communications with external partners and internally with Stakeholders, contributing to strategic dialogue and assisting the VP Sales, Corporate Partnerships in setting strategy and forecasting
  • Monitoring, responding to and resolving any questions, concerns or complaints regarding service
  • Professional management of queries, and other communications
  • Coordinating the internal and external review schedule with internal resources e.g. Underwriting and claims
  • Management, creation and delivery of accredited training on ARAG products and sales to Insurer partner staff and supporting brokers
  • Education and support of LEI specialists / dedicated trainers within Insurer Partners
  • Attendance at industry events
  • Maintaining excellent working relationships with all internal stakeholders

About You:

  • College diploma or University degree or an acceptable combination of education and experience. A minimum of 7 years of P&C insurance industry experience
  • Experience of a portfolio of accounts and successfully renewing individual accounts with high value and strategic importance
  • Experience of cross sales and setting a growth strategy in conjunction with a partner’s portfolio
  • Ability to communicate at CEO and VP level with corporate partners and within the industry.
  • Excellent negotiation skills.
  • Ability to work independently and in a team environment
  • Valid Driver’s License.
  • CIP or CAIB preferred and RIBO license

We Offer:

  • Competitive Base Salary including annual bonus plan
  • Generous Employer Paid Benefits Plan
  • RSP matching, Fitness Credit

For more information about ARAG Canada please visit:www.arag.ca/en/

We are an Equal Opportunity Employer

ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless ofcitizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment).

ARAG Legal Solutions Inc., is committed to providing employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Director if you require disability-related accommodation.

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