Partnership Account Manager, Corporate Sponsorships

Partnership Account Manager, Corporate Sponsorships Status: Full-time (permanent) Location: Toronto, Ontario, hybrid with expectation to be in the office 2 days per week Reports to: Senior Director, Corporate Partnerships Salary Range: From CAD $75,000 to $95,000 annually commensurate with experience

Partnership Account Manager, Corporate Sponsorships 

Status: Full-time (permanent) Location: Toronto, Ontario, hybrid with expectation to be in the office 2 days per week 

Reports to: Senior Director, Corporate Partnerships 

Salary Range: From CAD $75,000 to $95,000 annually commensurate with experience 

About the Institute for Canadian Citizenship (ICC) 

Canada’s future relies on immigrants not just coming here but staying here and becoming active, engaged citizens. The ICC’s goal is to unlock Canada for newcomers. 

Our programs include: 

• The Canoo Access Pass (Canoo), which welcomes hundreds of thousands of newcomers to Canada by providing free access, via its app, to our national partner network of over 2,000 parks, museums, galleries, science centers and other sports and cultural attractions
• Building Citizenship, which sees the ICC host 60 enhanced citizenship ceremonies each year nationwide. 
• Ideas and Insights, our research and advocacy arm. 

Our organization is experiencing explosive growth. Our team is incredibly driven and passionate about our work. If you’re looking for a diverse and exciting workplace, this is it 

Want to learn more about the ICC? 

Our ICC Handbook is available online and lays out everything you need to know about our purpose, programs, culture, process, and perks. The ICC head office is in downtown Toronto, with some team members working remotely in different locations. Satellite offices are available in Ottawa and Calgary. 

About the Role: 

Reporting to the Senior Director, Commercial Partnerships, you will be responsible for managing corporate sponsorship accounts (e.g., titled and supporting sponsors that are financial services, telcomm, airlines, hotels, retailers, and CPG), ensuring the delivery of contractual commitments, and executing marketing copywriting deliverables. This role is perfect for you if you have proven experience in partner servicing, a creative and analytical mindset to develop engaging content, stellar project management skills, and can deliver insightful analytics. 

What you’ll do: 

• Account Management: 
  • Manage and nurture relationships with corporate sponsors, acting as the day-to-day point of contact. 
  • Ensure all contractual commitments are met, and deliverables are executed as per SLAs and KPIs provided. 
  • Regularly communicate with partners to provide updates, gather feedback, execute on deliverables, and address any issues. 
  • Work with internal and external stakeholders (including marketing, ceremonies, philanthropy, insights & ideation, agencies, analytics, freelancers, product teams and legal) to consolidate feedback and delivery projects in a timely manner. 
• Contractual Deliverables: 
  • Oversee and coordinate the fulfillment of all sponsorship agreement terms and conditions including SLAs and KPIs provided. 
  • Track and ensure timely delivery of all contractual obligations. 
  • Maintain detailed records of all sponsorship activities and deliverables. 
• Collaborate with internal and external teams (including marketing, ceremonies, philanthropy, insights & ideation, agencies, analytics, freelancers, product teams and legal) to create and deliver compelling marketing materials that aligns with sponsor objectives and ICC/Canoo brand guidelines. 
• Manage the content development process, from concept to execution, ensuring brand consistency and quality. 
• Oversee the production of marketing materials, including digital content, print materials, and event collateral leveraging best practices, trends and insights. 
• Content/Copy Creation: 
  • Write and edit compelling copy for marketing and sales aligned with brand guidelines. 
  • Develop engaging and relevant content for various platforms, including social media, email, in-app, newsletters, websites, print and more. 
  • Identify gaps, performance issues and optimization opportunities while editing existing content (i.e., improve open and click-through rates for partners) 
  • Work with internal and external designers and agencies to produce high-quality content that meets sponsor needs. 
  • Create and manage detailed work plans including timelines for delivery. 
• Reporting and Analysis: 
  • Track and analyze the performance of marketing campaigns and sponsorship activities across all our channels. 
  • Prepare detailed reports for sponsors, highlighting key achievements, key metrics, insights and trends. 
  • Utilize analytics to refine and improve future marketing strategies and sponsorship activations. 

What you bring: 

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field preferred. 
• Experienced in financial services, telcomm, airlines, hotels, retailers, and/or CPG is preferred. 
• Minimum of 3-5 years of experience in partnership account management, corporate sponsorship, or related roles. 
• Minimum of 2-3 years of experience in marketing execution, design, content creation or related roles. 
• Proven track record of managing corporate accounts and delivering on contractual commitments. 
• Strong project management and organizational skills with the ability to handle multiple projects and deadlines. 
• Proven ability to co-ordinate successful projects between members of multiple teams. 
• Excellent communication and interpersonal skills, with a talent for building and maintaining strong relationships. 
• High attention to detail and a proactive approach to problem-solving. 
• Creative and analytical mindset, with experience in marketing analytics. 
• Ability to work independently and as part of a team in a fast-paced environment. 
• Excellent copywriting, editing, research and proofreading skills 
• Proven experience writing effective sales copy in a D2C environment 

What We Offer: 

• A dynamic and collaborative work environment. 
• Comprehensive benefits package, including extended health and dental benefits 
• Opportunities for professional growth and development. 
• The chance to make a meaningful impact on Canadian society. 
• In addition to salary, the average additional cash bonus may be provided for SLA, KPI performance and sponsor satisfaction of up to 10% annually. 

Applications submitted directly to the careers@inclusion.ca email address will not be accepted. 

The hiring process may include the following stages: 

Phone Screening 

Interview with senior leadership 

Second Interview with other team members 

Reference checks 

We thank all candidates for their interest but only those selected for interviews will be contacted. 

The Institute for Canadian Citizenship is an equal opportunity employer committed to developing inclusive, barrier-free recruitment and selection processes, and work environments that support a diverse workforce. If you require accommodation measures during any aspect of the recruitment process, we will work with you to address your needs. 

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