Inside Sales Representative, Health and Personal Care

Position: Inside Sales Representative, Health and Personal Care
Location: Delta, British-Columbia (We work in a hybrid work model where we request a minimum presence of 2 days/week in the office)
Status: Full-time, Permanent (1)

Are you looking to develop your sales skills and join a competitive and successful team?Are you often described as an excellent team player with good social skills? Do you like to stand out, exceed goals and contribute to the growing success of a company that is extremely credible in its industry?

Here’s your opportunity to join Quadra as we are looking for an Inside Sales Representative for our Health and personal care group. Based in Delta, British-Columbia, the Inside Sales Representative will be responsible for developing the Western Canada territory for the health and personal care group. In collaboration with the sales team, you will qualify various prospects, grow the territory by maintaining strong relationships while supporting the customers in your portfolio.

Reporting to the Sales Manager, the Inside Sales Representative plays a pivotal role in our team. This is an opportunity for an ambitious individual looking to yield results from their hard work.This is a well-defined role and the Inside Sales Representative is set up for success within the organization. It is the perfect opportunity for a professional who is looking to further their sales experience and advance their career to the next level.

What would be your main responsibilities as an Inside Sales Representative?:

• Acquire a good working knowledge of all the products for which the group sells, as well as Quadra services, and maintain this knowledge up to date
• Fully identify and qualify potential new accounts and assess product needs through research, cold calling, networking, social media / website
• Plan pre-call schedules on important accounts in the territory
• Report any changes in business trends, customer complaints and defections, competitor activity and any expressions of customer satisfaction
• Maintain detailed records of contacts and commitments of potential and existing clients
• Participate in training to improve sales productivity, knowledge of product, customer engagement, etc.
• Attend sales meetings as directed by the Sales Manager
• Keep abreast of the knowledge of competing products, market/industry trends, regulatory/compliance changes
• Maintain a record of sample submissions with client test results and resulting actions
• Build credibility and always generate customer trust through professional conduct
• Complete and submit an updated report and sales forecast on the territory plan, including the previous quarter's achievements
• Work in an organized and efficient manner in terms of time and thus allocate as much time as possible for contacts with prospects and sales opportunities

What key attributes are we looking for?:

• Demonstrate curiosity, initiative and proactivity
• Commitment to ongoing learning and professional development
• Demonstrating professionalism in conduct, and decision-making fosters trust and credibility with colleagues, clients, and stakeholders
• Excellent problem-solving skills in order to identify issues, evaluate alternatives and propose effective solutions
• Demonstrate a high degree of planning, time management and organization
• Strong analytical skills and attention to details
• Excellent written and spoken communication skills for conveying technical information clearly and building strong working relationship

What are the requirements needed to have success in this position?:

• Bachelor’s degree in Science, Chemistry, Marketing or Business would be beneficial. Post-secondary diploma is needed
• Proven experience in the distribution or manufacturing field, ideally in the Food, Pharmaceuticals, Cosmetics, Health industry
• Knowledge of the main products, their benefits, usage and understanding of industry trends
• Dealing directly with external customers would be an asset either in a Customer Service, Procurement or Sales role
• Ideally, this person will bring some sales experience; relationship-building, negotiation, prospection experience
• Excellent verbal and written communication
• Have acquired strong computer skills; knowledge of working with a CRM (ideally with Salesforce) and be able to work effectively with the Office 365 suite and Order Processing System
• Ability and determination to seek out and pursue new business opportunities and make cold calls and prospect over the phone
• Being flexible and adaptable to changing market and ability to handle rejection gracefully and maintain positive attitude

About your future team

At Quadra, we put people first so that together, we can reimagine the possibilities.

Founded over 45 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a team of professionals that supports managers, employees, customers, and suppliers across the country and across the border.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented,Great Place to Workcertified organization. In addition to being Great Place to Work certified, Quadra has been recognized as one of theBest Managed Companiesfor over 20 years and as aGreat Place to Work for Women You will work with dynamic colleagues who are eager to share their knowledge with you.

Benefits for choosing Quadra?

• Competitive salary and generous performance incentive program $
• Full benefits coverage (dental, medical, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan with a match and several long-term investment programs
• Vacation, personal days and flexible days
• Flexible work environment & Disconnection Policy
• Caring for each other and having fun are part of our core values
• A company that promotes diversity, equity, and inclusion
• Customized training built for you
• Opportunities for advancement and professional development; a growing company that focuses on its people
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Monthly cell phone & internet allowance
• Possibility to travel across the country for team meetings and trainings
• Employee referral programs $
• And much more

B ritish-Columbia Applicants: The annual base pay range for this position is reasonably expected to be $58,200 to $77,500.00. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies and work location.

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process . We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.