Analyst - TDS

4 days ago


Old Toronto, Canada TD Bank Full time

Time left to apply: End Date: September 28, 2024 (2 days left to apply)

Job Requisition ID: R_1370875

Work Location: Canada

Hours: 37.5

Line of Business: TD Securities

Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation-related questions, including pay details for this role.

Job Description:

Department Overview: The TDS Business Resilience team is dynamic, passionate, and committed to providing the best support for communications, colleague experience, change management, business operations, operational support, business continuity, incident management, and processes and standards to enable our partners to achieve their mandates and strategic objectives.

The Business Management Analyst III will report into the Manager, Business Resilience, BMG.

In this role, responsibilities include:

  • Independently perform tasks from end to end; reports to a Senior/Manager role on programs with functional diversity and complexity where activities involve multiple step transactions, systems, and jurisdictions may be involved, volumes and complexity medium to high, frequency weekly, monthly, adhoc as it relates to programs such as:
  • Analytics, reporting monitoring, documentation and maintain key procedures related to Return to Office, Business Management Application Support, Health & Safety of our Colleagues, Real Estate, and operations.
  • Expert knowledge of the business and operational functions supported as an asset.
  • Support teams with multiple points of internal and external contact.
  • Implement operational and continuous improvements to business processes to maximize efficiencies and scale/grow capabilities and teams to meet business needs and demands.
  • As required lead or support relevant meetings to related deliverables/outcomes representing on business management processes and operational issues.
  • Identification of business controls and remediation requirements.
  • Drive required action/remediation plans to address business management gaps, findings, priorities, or issues.
  • Support role of lead partner to internal business partners, recognizing and anticipating emerging trends, identifying issues/opportunities and recommending action to senior management.
  • Forecast and prioritize scope of accountabilities while influencing and aligning others as needed to ensure business functions, priorities, and objectives are met.
  • Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
  • Provide functional/business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate, and aligned to business strategies and executive management direction.
  • Support and promote a strong risk culture by identifying opportunities to strengthen and improve processes and controls and ensuring the business operates within the Bank's risk appetite.
  • Assist with escalations for resolution and provide direction to resolve issues or escalate.
  • Involve regular contact with cross-functional teams across global teams or external contacts.

Job Requirements:

  • Undergraduate degree.
  • 3-5 years relevant experience; building and assessing project delivery, preferably in an operations, governance, or shared services related role.
  • Organization knowledge, able to navigate the bank related to operational business management and ability to connect-the-dots to engage the right partners.
  • Proven ability to support, assimilate and understand diverse information and break them down into manageable parts in a systematic manner.
  • Excellent written and verbal communication skills, including writing concise business messages, documents, creating impactful presentations, procedures, and presenting analysis to management and senior executives.
  • Track record of strong time management and organizational skills to meet tight deadlines, as well as flexibility to adapt to competing priorities in a fast-paced environment.
  • Demonstrated ability to learn quickly and exceed expectations with minimal supervision.
  • Independent thinker with exceptional analytical skills and strong business acumen.
  • Strong attention to detail with the ability to recognize and react to discrepancies and anomalies.
  • Proactive and highly motivated with superior work ethics.
  • Demonstrated networking and partnering abilities – ability to work effectively with diverse groups to identify issues and reach consensus.
  • Process improvement or change management experience is an asset.
  • Demonstrated skills in assessing and prioritizing based on business impact, need, and risk factors.
  • Proven ability to make assessments, decisions, and judgment calls in often ambiguous situations or circumstances.
  • Proven ability to work with and build relationships with stakeholders.
  • Strong influencing skills.

Additional Information:

  • Make your mark and join a dynamic team.
  • Inspire a positive work environment and help champion quality, innovation, teamwork, and service to the corporate segments and business functions.
  • Learn voraciously, stretch your thinking, share your knowledge, and educate others.
  • Communicate and collaborate with both technical and non-technical professionals.
  • Cultivate winning relationships by building trust within our business and across our partners and stakeholders.
  • Share our commitment to productivity, effectiveness, and operational efficiency.
  • Embrace change and witness amazing things happen.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions.

Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development:
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding:
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process:
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation:
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement: N/A.

Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities, and colleagues, and share a set of values that shape our culture and guide our behavior.

Our Commitment to Diversity, Equity, and Inclusion:
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

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