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Dispatch Manager

3 months ago


Oakville, Canada Pivotal Integrated HR Solutions Full time

Dispatch ManagerOur client, located in Oakville is currently searching for a Dispatch Manager to join their team.This position will report into the Director of TransportationResponsibilities:Communicate with drivers (both Company and Owner Operators) daily regarding issues, schedules, dispatch instructions, etc.Set up custom entries, PARS and PAPS, set up ACE and ACI trips, deal with any issues through Customs web portals.Determining the best routes and order of pick-ups & deliveries.Ensure trip profitability of Dispatch assignmentsKnowledge of Use of Load Link and Booking freightComplete Productivity Reports as required•Quote rates to customer as required.Maintain High Safety Standards by using knowledge of DOT, MTO regulations, Hours of Service, E-logsWork to utilize Fleet Assets to maximum capacity and revenue through contact with other carriers and load brokersBuild strong relationships with customers & carriers and company’s 3PL group.Communicate service issues as required and develop solutions.Monitor driver performance and report any deficiencies to Management for disciplinary action;Monitor daily logs and hours of work of drivers to ensure compliance.Order entry and daily trackingOngoing carrier sourcingUpdate Freight Logix DailyAssist with driver recruitmentSkills and Qualifications:5+ years’ experience in a Dispatcher environment5+ years’ experience in procuring freight through Load link and outside contacts.5+ years’ experience in dealing with carriers and negotiating pricing.Well versed in Microsoft Office, Excel, etc.Above average organizational skillsKnowledge of Highway Traffic ActExposure to Accellos/Freight Logix technology platforms desirable, knowledge of use of Custom portals, High Jump, Fleet Complete tracking, E-logsSelf-starter who thrives in a fast-paced environmentAbility to work with minimal supervisionAbility to be calm and professional in a busy environment.Able to communicate in a professional, concise & respectful manner.