Customer Development Manager

4 weeks ago


Oakville, Canada Swish Group Full time

Take the next steps in your sales career by joining us as a Customer Development Manager

We are Swish

We are people like you. Everyday our team members provide expert solutions in spaces all across Canada. Together, we build a safer, cleaner, and more sustainable future.

What does a Swish Customer Development Manager do?

  • Act with Integrity at all times: Develop and maintain strong relationships with existing customers.
  • Have a Growth Mindset: Help the business by growing sales within existing accounts, expanding customer contracts, identifying and developing new opportunities.
  • Be a Trusted Partner : Understand customer needs and objectives; remain alert and responsive to changing customer needs.
  • Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales.
  • Achieve overall gross margin targets and maintain a healthy sales pipeline to assist with sales forecasting.
  • Develop a Deep Expertise: Establish product knowledge of all Swish lines of business, including I&L (Industrial & Laundry), Equipment, and Chemical, in order to provide the customer with effective solutions.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

What do you need?

  • 3 years sales experience with proven success in a B2B environment
  • Business and financial acumen around sales forecasting, opportunity management and customer planning
  • Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization
  • Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
  • Proven ability to manage a designated territory and/or customer base to maximize revenue growth
  • Interpersonal skills required to deal with staff members and customers
  • End use market experience with education, healthcare, facilities management, hospitality and government is an asset

When you join Swish, you can expect:

  • Membership in the Swish family - we treat our employees with integrity and always have, since 1956.
  • Competitive base salary PLUS bonus.
  • Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries.
  • Unlimited training and development with an industry-leading brand.
  • Extended Health & Dental Care
  • Employee Assistance program
  • Company contributions to your Registered Retirement Savings Plan
Swish Group of Companies is an equal opportunity employer, offering an above average compensation and benefit package, as well as excellent opportunities for professional development and advancement with a growing CANADIAN company.

Swish Group of Companies is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources. #J-18808-Ljbffr

  • Oakville, Canada Euna Solutions Full time

    **The Opportunity** The **Customer Success Manager I** has a strategic and supportive role within the Customer Success team at Euna Solutions, reporting to the Manager of Customer Success. As a Customer Success Manager I, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes...


  • Oakville, Canada Pivotal Integrated HR Solutions Full time

    Customer Onboarding & Success ManagerOur client, a successful well known 3rd party distribution/logistics company is currently searching for a Customer Onboarding & Success Manager to join their team in Oakville. This is a newly created role due to growthResponsibilities:Develop a system to measure periodic customer satisfaction score against customer goals...


  • Oakville, Canada Pivotal Integrated HR Solutions Full time

    Customer Onboarding & Success Manager Our client, a successful well known 3rd party distribution/logistics company is currently searching for a Customer Onboarding & Success Manager to join their team in Oakville. This is a newly created role due to growth Responsibilities: Develop a system to measure periodic customer satisfaction score against customer...


  • Oakville, Canada Pivotal Integrated HR Solutions Full time

    Customer Onboarding & Success ManagerOur client, a successful well known 3rd party distribution/logistics company is currently searching for a Customer Onboarding & Success Manager to join their team in Oakville. This is a newly created role due to growthResponsibilities:Develop a system to measure periodic customer satisfaction score against customer goals...


  • Oakville, Canada Pivotal Integrated HR Solutions Full time

    Customer Onboarding & Success ManagerOur client, a successful well known 3rd party distribution/logistics company is currently searching for a Customer Onboarding & Success Manager to join their team in Oakville. This is a newly created role due to growthResponsibilities:Develop a system to measure periodic customer satisfaction score against customer goals...

  • Customer Onboarding

    4 weeks ago


    Oakville, Canada ASL Distribution Services Ltd Full time

    Established in 1959 and recognized as one of Canada’s Best Managed Companies since 2008, ASL Distribution Services Limited (ASL) is a powerful distribution hub for leading North American companies, including Fortune 100 companies. ASL is a dynamic and passionate third party logistics service provider that offers its clients a diverse range of customized...

  • Customer Onboarding

    4 weeks ago


    Oakville, Canada ASL Distribution Services Ltd Full time

    Established in 1959 and recognized as one of Canada’s Best Managed Companies since 2008, ASL Distribution Services Limited (ASL) is a powerful distribution hub for leading North American companies, including Fortune 100 companies. ASL is a dynamic and passionate third party logistics service provider that offers its clients a diverse range of...


  • Oakville, Canada MAUSER Full time

    **Responsibilities**: - Investigates and resolves any customer issues (i.e. delayed backorders) & performs root cause analysis to make improvements with cross-functional teams. - Leads, trains, and develops a team of high-performing Customer Service Representatives by holding meetings to discuss priority orders, team goals, training and new company...

  • Manager, Quality

    1 day ago


    Oakville, Canada Caivan Development Corporation Full time

    Join our team as a **Quality & Service** Assurance Manager** and take charge of ensuring impeccable home quality and customer satisfaction! The **Quality & Service** Assurance Manager** is responsible to conduct PDI’s with Homeowners, help monitor quality control, 30-day, 6-month, Year-end and 2nd year Tarion lists and be a liaison between construction...


  • Oakville, Canada LineZero Full time

    Are you ready to make a meaningful impact in a rapidly growing IT organization? Are you eager to be part of a team dedicated to fostering employee growth and development? Do you possess a genuine passion for customer service, building strong relationships, and ensuring client success? If you thrive on helping customers achieve their goals, then we want to...


  • Oakville, Canada Samuel, Son & Co. Full time

    About Burloak Technologies Inc.Burloak Technologies Inc, a division of Samuel, Son & Co is a pioneering additive manufacturing (AM) metal technology company with an expectation of significant growth in the short term as it transforms from a research & development stage to a commercial and production focused company within the AM environment. If you're...


  • Oakville, Canada Ramp Inc Full time

    **Key Responsibilities**: - Customer Relationship Management: - Developing our customer relationships to ensure that Burloak is recognized as a global leader of additive manufacturing solutions - Identify, capture, maintain, and foster key accounts across all industry segments - Actively maintain Burloak’s CRM database; support the improvement of...

  • Foundations Manager

    3 days ago


    Oakville, Canada Caivan Development Corporation Full time

    Are you looking to kick-start your career in the construction industry? We are currently seeking a motivated and dedicated **Foundations Manager (GTA) **to join our team. As a **Foundations Manage**r** (GTA)**, you will play a vital role in supporting our construction projects and contribute building communities in the Greater Toronto Area. The Manager,...


  • Oakville, Canada Caivan Development Corporation Full time

    Are you looking to kick-start your career in the construction industry? We are currently seeking a motivated and dedicated **Manager, Foundations** to join our team. As a **Manager, Foundations**, you will play a vital role in supporting our construction projects and contribute building communities in the Greater Toronto Area. The Manager, Foundations is...


  • Oakville, Canada Caivan Development Corporation Full time

    **Company Mission**: Excellence in community development and home building through efficiency, optimization, and innovation. **Company Values**: **Grit**: A team who perseveres, is resilient, and has the stamina and courage to commit to the win. **Integrity**: We make promises thoughtfully and deliberately and then follow through. **Curiosity**: We never...


  • Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.** **For everyone. Everywhere.** **At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your...


  • Oakville, Canada IPEX Group of Companies Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a **Manager, **Customer Supply Chain Integration. This role is based in our Oakville office, and reports to the VP, Supply Chain. Do not...


  • Oakville, Canada Thermon Full time

    **We Are** Through our values, Care, Commit and Collaborate, Thermon strives to be the world leader in industrial process heating solutions by creating a culture of passionate people that are dedicated to anticipating customer needs. **The Role** **What You Will Do** **Account Management and Development**: - Grow engineered and standard rail product...


  • Oakville, Canada Halton Region Full time

    This position facilitates the review of the design, construction, approval and administration of water and waste water systems prepared by external engineers for all new development and their connection to Regional infrastructure.Duties & Responsibilities Act as the primary point of contact for engineers seeking Regional approvals and coordinates the...


  • Oakville, Canada VenueVision Integrated Dealership Solutions Full time

    Full-time, permanent position DESCRIPTION Provide french support, training and customer service to our existing and new customers in Quebec and maritime provinces. JOB DUTIES - Build and maintain customer relationships for the company - Guide customers through the sales process into the support phase - Provide online training and onboarding of customers for...