Full Time IT Support Specialist

6 days ago


Toronto, Canada J.D. Power. Full time

About the Role:We are seeking a highly motivated and customer-focused IT Support Specialist to join our dynamic team. In this role, you will be responsible for providing first and second-level technical support to our end-users, ensuring a smooth and efficient IT experience.Key Responsibilities:Provide prompt and effective technical support to end-users via phone, email, and in-person interactions.Troubleshoot and resolve a wide range of IT issues, including hardware, software, and network problems.Install, configure, and maintain computer systems, peripherals, and software applications.Document and maintain IT support procedures and knowledge base articles.Assist with the deployment and configuration of new IT equipment and systems.Participate in IT projects and initiatives as needed.Maintain a positive and professional attitude while interacting with end-users.What We Offer:Competitive salary and benefits package.Opportunities for professional development and career advancement.A collaborative and supportive work environment.The chance to work with cutting-edge technologies.Job Types: Full-time, Permanent



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