Full Time IT Support Specialist
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused IT Support Specialist to join our dynamic team. In this role, you will be responsible for providing first and second-level technical support to our end-users, ensuring a smooth and efficient IT experience.
Key Responsibilities:
- Provide prompt and effective technical support to end-users via phone, email, and in-person interactions.
- Troubleshoot and resolve a wide range of IT issues, including hardware, software, and network problems.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Document and maintain IT support procedures and knowledge base articles.
- Assist with the deployment and configuration of new IT equipment and systems.
- Participate in IT projects and initiatives as needed.
- Maintain a positive and professional attitude while interacting with end-users.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A collaborative and supportive work environment.
- The chance to work with cutting-edge technologies.
Job Types: Full-time, Permanent
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