Full Time IT Support Specialist

1 week ago


Toronto Ontario, Ontario, Canada J.D. Power. Full time

About the Role:

We are seeking a highly motivated and customer-focused IT Support Specialist to join our dynamic team. In this role, you will be responsible for providing first and second-level technical support to our end-users, ensuring a smooth and efficient IT experience.


Key Responsibilities:

  • Provide prompt and effective technical support to end-users via phone, email, and in-person interactions.
  • Troubleshoot and resolve a wide range of IT issues, including hardware, software, and network problems.
  • Install, configure, and maintain computer systems, peripherals, and software applications.
  • Document and maintain IT support procedures and knowledge base articles.
  • Assist with the deployment and configuration of new IT equipment and systems.
  • Participate in IT projects and initiatives as needed.
  • Maintain a positive and professional attitude while interacting with end-users.


What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A collaborative and supportive work environment.
  • The chance to work with cutting-edge technologies.


Job Types: Full-time, Permanent



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