Senior Unified Communications Specialist

2 weeks ago


Richmond, Canada Swoon Full time

Senior Unified Communications SpecialistFull time - Direct Hire Our client is seeking a Senior Unified Communications Specialist to manage and support various Microsoft and collaboration technologies. This role requires experience with Exchange, Teams, Intune, and Skype for Business, as well as a strong foundation in IT infrastructure and cloud computing.Key ResponsibilitiesManage and support AudioCodes devices, Polycom room systems, Exchange Online mailboxes, and OneDrive configurationsOversee Microsoft Defender alerts, mailbox hygiene, and spam filtering in collaboration with the Cyber teamAdminister Intune for mobile device management and endpoint securityMaintain on-premise Exchange servers, including patches, updates, and disaster recovery planningSupport and migrate Skype for Business to Teams, managing call queues, SIP trunks, and Teams channelsSkills & Qualifications5-7 years' experience in collaboration tools and systems administrationProficiency in Microsoft Azure, O365, Intune, Exchange, and TeamsStrong PowerShell scripting and troubleshooting skillsKnowledge of Active Directory, DNS, TCP/IP, and SMTPBenefitsRemote or hybrid work optionsCollaborative and inclusive work cultureProfessional development and community engagement opportunities



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