Senior Unified Communications Solutions Specialist

1 week ago


Richmond, British Columbia, Canada Swoon Full time
Swoon is seeking a Senior Unified Communications Solutions Specialist to manage and support various Microsoft and collaboration technologies. This role requires experience with Exchange, Teams, Intune, and Skype for Business, as well as a strong foundation in IT infrastructure and cloud computing.

The ideal candidate will have proficiency in Microsoft Azure, O365, Intune, Exchange, and Teams, with the ability to oversee Microsoft Defender alerts, mailbox hygiene, and spam filtering in collaboration with the Cyber team.

This exciting opportunity offers a salary range of $120,000 - $180,000 per annum, depending on experience, and comes with professional development and community engagement opportunities.

The key responsibilities of this role include:
  • Managing and supporting AudioCodes devices, Polycom room systems, Exchange Online mailboxes, and OneDrive configurations.
  • Oversight of Microsoft Defender alerts, mailbox hygiene, and spam filtering in collaboration with the Cyber team.
  • Proficiency in Microsoft Azure, O365, Intune, Exchange, and Teams.


The successful candidate will be based in Remote or hybrid work options, allowing for flexibility and work-life balance.

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