Senior Unified Communications Specialist | Cloud Collaboration Expert

1 week ago


Richmond, British Columbia, Canada Swoon Full time
Cloud Collaboration Expert at Swoon

Estimated Salary: $120,000 - $180,000 per year

About the Role

Swoon is seeking a skilled Senior Unified Communications Specialist to oversee and support various Microsoft and collaboration technologies.

Key Responsibilities:
  • Manage AudioCodes devices, Polycom room systems, Exchange Online mailboxes, and OneDrive configurations to ensure seamless communication.
  • Collaborate with the Cyber team to oversee Microsoft Defender alerts, mailbox hygiene, and spam filtering.
  • Administer Intune for mobile device management and endpoint security to safeguard company data.
  • Maintain on-premise Exchange servers, including patches, updates, and disaster recovery planning to prevent system downtime.
  • Support and migrate Skype for Business to Teams, managing call queues, SIP trunks, and Teams channels to enhance collaboration.
Requirements
  • 5-7 years of experience in collaboration tools and systems administration.
  • Proficiency in Microsoft Azure, O365, Intune, Exchange, and Teams to deliver exceptional results.
  • Strong PowerShell scripting and troubleshooting skills to resolve complex issues efficiently.
  • Knowledge of Active Directory, DNS, TCP/IP, and SMTP to maintain network infrastructure.
What We Offer
  • Flexible remote or hybrid work options to balance work-life harmony.
  • A collaborative and inclusive work culture that values employee growth and development.
  • Opportunities for professional development and community engagement to stay ahead in the industry.


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