Senior Unified Communications Specialist

2 weeks ago


Richmond, Canada Swoon Full time

Senior Unified Communications Specialist

Full time - Direct Hire


Our client is seeking a Senior Unified Communications Specialist to manage and support various Microsoft and collaboration technologies. This role requires experience with Exchange, Teams, Intune, and Skype for Business, as well as a strong foundation in IT infrastructure and cloud computing.


Key Responsibilities

  • Manage and support AudioCodes devices, Polycom room systems, Exchange Online mailboxes, and OneDrive configurations
  • Oversee Microsoft Defender alerts, mailbox hygiene, and spam filtering in collaboration with the Cyber team
  • Administer Intune for mobile device management and endpoint security
  • Maintain on-premise Exchange servers, including patches, updates, and disaster recovery planning
  • Support and migrate Skype for Business to Teams, managing call queues, SIP trunks, and Teams channels


Skills & Qualifications

  • 5-7 years' experience in collaboration tools and systems administration
  • Proficiency in Microsoft Azure, O365, Intune, Exchange, and Teams
  • Strong PowerShell scripting and troubleshooting skills
  • Knowledge of Active Directory, DNS, TCP/IP, and SMTP


Benefits

  • Remote or hybrid work options
  • Collaborative and inclusive work culture
  • Professional development and community engagement opportunities



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