Customer Service Representative

2 weeks ago

Prince George, Canada Bandstra Transportation Systems Ltd. Full time
Join our team today - Apply Now

We are a transportation and logistics company, providing dedicated LTL & TL, van and deck service across Western Canada. With more than 65 years of service, we have developed a well-known and solid reputation for providing unparalleled service to our customers. With the experience that comes from servicing everything from the largest mines and manufacturers to the smallest local business, our team is equipped to handle almost any transportation project.

Our people are the key to our success This is why we have been recognized by Trucking HR Canada as a Top Fleet Employer. From the clerk to the President, each person plays an important role in the overall supply chain, ensuring our customers receive their goods in the time frame they expect. We have a strong commitment to safety, as verified by our COR certification. We operate new equipment, which is continually maintained to the highest standard.

Join our team today – apply now

JOB SUMMARY:

We are currently accepting resumes for an experienced Customer Service Representative for our Prince George, BC operations.

Start Date: As Soon As Possible

Nature & Scope of Position

The Data Entry / Customer Service Rep is responsible for handling customer requests and a variety of paperwork in order to support the daily operations. This individual is tasked with order entry, responding to customers over the phone and email, completing reports, and assisting warehouse/drivers as needed with their paperwork. This individual will interact with customers and respond to all inquiries in a courteous and efficient manner. The Data Entry / Customer Service Rep will work in conjunction with the rest of the office team locally and in other branches to improve efficiencies. The position hours are 12 pm to 8 pm, with some overtime available.

Skills & Experience

Minimum two years of data entry and office experience
Knowledge of TDG paperwork requirements an asset, but not required
Strong interpersonal skills
Proficient reading, writing and speaking English
Strong computer and presentation skills
Highly organized and able to multi-task in a fast paced environment

Remunerations

Hourly wage will be based on skills and experience; and
Complete Group Health plan & RRSP plan

Bandstra is always looking for talented individuals who thrive in challenging environments. If you feel that you are the right person for this job, please respond to this ad.
We thank all applicants for their interest; however, only short-listed candidates will be contacted.

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