Director - Global Corporate & Multinational Client Service
2 days ago
Requisition ID: 206433
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose:
Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between countries coverage teams including RMs, Cash treasury desk, trade and GTB teams. Coordinates with cross border teams to help provide a differentiated service model to Multinational clients. Manages client interactions with professionalism, urgency, and superior service. Ensures all activities conducted are following governing regulations, internal policies, procedures, and support business goals with a client-centric approach.
Is this role right for you? In this role, you will:
- Act as a first point-of-contact (in case of escalations) for the client global servicing needs in coordination with global and local client Relationship Managers and relationship support teams.
- Strengthen client relationships by delivering market differentiating service through proactive engagement anticipating client’s needs and unique business requirements and strategic objectives.
- Support the delivery of value propositions for the Bank and the client at the global level and execution of the service level agreements aligned to the Bank’s multinational client standards.
- Support growth of top revenue multinational clients globally by ensuring timely execution and consistent client experiences with differentiated service.
- Simplify and enhance client experience through seamless coordination between Countries, Relationship Managers and Servicing teams as a central relationship point of contact.
- Coordinate and oversee global business relationship pipelines and communicate cross border initiatives to local teams.
- Coordinate global business referrals with the appropriate Relationship Managers and Sales teams.
- Coordinate with partners to provide consistent onboarding and servicing client experiences across the Bank’s global footprint for Capital Markets, Corporate Banking and Transaction Banking.
- Support local Relationship Managers with client relationships and assist in the execution of the account plans.
- Champion a client focused culture to deepen client relationships and leverage broader Bank relationships, systems, knowledge to earn client primacy.
- Takes responsibility for escalated client and partner inquiries, concerns or complaints and resolves matters promptly and accurately.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Contribute to a high-performance environment and fosters an inclusive work environment, supporting the vision/values/business strategy for the team.
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- Bachelor of Business Administration or Finance.
- Experience in finance industry and a keen interest in financial markets.
- High knowledge of all Bank’s monitoring, regulatory and compliance requirements.
- Experience in Capital Markets - FICC, Equities and Prime Services and Transaction Banking.
- English required and Spanish language competency is an asset.
Work Arrangement: This position is currently a Hybrid role. Please note that this is subject to change based on the needs of the business.
Interested?
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
#J-18808-Ljbffr-
Old Toronto, Canada Scotiabank Full timeTitle: Director - Global Corporate & Multinational Client Service Requisition ID: 206433Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between...
-
Old Toronto, Canada Scotiabank Full timeTitle: Director - Global Corporate & Multinational Client Service Requisition ID: 206433Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between...
-
Old Toronto, Ontario, Canada Scotiabank Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Director - Global Corporate & Multinational Client Service. This role will be responsible for coordinating between countries coverage teams, including Relationship Managers, Cash treasury desk, trade and GTB teams, to ensure a differentiated service model to...
-
Old Toronto, Ontario, Canada Scotiabank Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Director - Global Corporate & Multinational Client Service. This role will be responsible for coordinating between countries coverage teams, including Relationship Managers, Cash treasury desk, trade and GTB teams, to ensure a differentiated service model to...
-
Old Toronto, Canada Scotiabank Full timeRequisition ID: 206433Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between countries coverage teams including RMs, Cash treasury desk, trade and GTB...
-
Old Toronto, Canada Scotiabank Full timeRequisition ID: 206433Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between countries coverage teams including RMs, Cash treasury desk, trade and GTB...
-
Toronto, Canada Scotiabank Full timeRequisition ID: 206433 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose**: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between countries coverage teams including RMs, Cash treasury desk, trade and...
-
Toronto, Canada Scotiabank Full timeRequisition ID: 206433Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between countries coverage teams including RMs, Cash treasury desk, trade and...
-
Toronto, Canada Scotiabank Full timeRequisition ID: 206433 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: Contributes to the overall success of the International Banking and Global Banking and Markets businesses globally by ensuring coordination between countries coverage teams including RMs, Cash treasury desk, trade...
-
Global Corporate Banking Client Service Director
2 weeks ago
Old Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Global Corporate Banking Client Service Director. This is a key role that requires strong leadership and coordination skills to ensure the delivery of exceptional client service to our multinational clients.Key ResponsibilitiesClient Relationship Management: Act...
-
Global Corporate Banking Client Service Director
2 weeks ago
Old Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Global Corporate Banking Client Service Director. This is a key role that requires strong leadership and coordination skills to ensure the delivery of exceptional client service to our multinational clients.Key ResponsibilitiesClient Relationship Management: Act...
-
Global Corporate Banking Director
7 days ago
Old Toronto, Ontario, Canada Scotiabank Full timeJob Title: Director - Global Corporate & Multinational Client ServiceRequisition ID: 206433Role Overview:We are seeking a highly skilled and experienced Director to join our team in Global Corporate Banking. As a key member of our team, you will be responsible for coordinating between countries coverage teams, including Relationship Managers, Cash Treasury...
-
Global Corporate Banking Director
7 days ago
Old Toronto, Ontario, Canada Scotiabank Full timeJob Title: Director - Global Corporate & Multinational Client ServiceRequisition ID: 206433Role Overview:We are seeking a highly skilled and experienced Director to join our team in Global Corporate Banking. As a key member of our team, you will be responsible for coordinating between countries coverage teams, including Relationship Managers, Cash Treasury...
-
Global Corporate Banking Client Service Director
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Global Corporate Banking Client Service Director. This is a key role that will play a critical part in driving the success of our International Banking and Global Banking and Markets businesses.Key ResponsibilitiesCoordinate with cross-border teams to provide a...
-
Global Corporate Banking Client Service Director
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Global Corporate Banking Client Service Director. This is a key role that will play a critical part in driving the success of our International Banking and Global Banking and Markets businesses.Key ResponsibilitiesCoordinate with cross-border teams to provide a...
-
Global Corporate Banking Director
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Director - Global Corporate & Multinational Client Service. This role will play a critical part in the success of our International Banking and Global Banking and Markets businesses globally.Key ResponsibilitiesCoordinate between countries to ensure effective...
-
Global Corporate Banking Director
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Director - Global Corporate & Multinational Client Service. This role will play a critical part in the success of our International Banking and Global Banking and Markets businesses globally.Key ResponsibilitiesCoordinate between countries to ensure effective...
-
Multinational Banking Director
3 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an Associate Director, Multinational Banking. This role will be responsible for managing relationships with multinational clients in the Caribbean and Central America, and supporting global account plans and service delivery.Key ResponsibilitiesManage and Deepen...
-
Multinational Banking Director
3 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an Associate Director, Multinational Banking. This role will be responsible for managing relationships with multinational clients in the Caribbean and Central America, and supporting global account plans and service delivery.Key ResponsibilitiesManage and Deepen...
-
Multinational Banking Director
3 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an Associate Director, Multinational Banking. This role will be responsible for managing relationships with multinational clients in the Caribbean and Central America, and supporting global account plans and service delivery.Key ResponsibilitiesManage and Deepen...
