Current jobs related to Web Customer Service Representative - Lévis - TRANSIT

  • Customer Service Representative

    1 month ago

    Lévis, Quebec, Canada TRANSIT Full time

    About the RoleWe are seeking a highly skilled and experienced customer service professional to join our team at Transit. As a Customer Service Representative, you will be responsible for providing exceptional customer service on our online sales platforms, ensuring a seamless and satisfying experience for our customers.Key ResponsibilitiesProvide efficient...

  • Customer Service Representative

    1 month ago

    Lévis, Canada TRANSIT Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Transit. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesProvide efficient and courteous customer service...

  • Customer Service Representative

    1 month ago

    Lévis, Canada TRANSIT Full time

    Job DescriptionWe are seeking a highly skilled and experienced customer service professional to join our team at Transit. As a Customer Service Representative, you will be responsible for providing exceptional customer service on our online sales platforms, ensuring a seamless and satisfying experience for our customers.Key ResponsibilitiesProvide efficient...

  • Customer Service Representative

    4 weeks ago

    Lévis, Quebec, Canada TRANSIT Full time

    Customer Service RepresentativeWe're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and driving business growth.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Lévis, Quebec, Canada TRANSIT Full time

    Customer Service RepresentativeWe're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and driving business growth.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Lévis, Quebec, Canada The Home Depot Canada Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support...

  • Customer Service Representative

    4 weeks ago

    Lévis, Quebec, Canada The Home Depot Canada Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support...

  • Web Customer Service Agent

    2 months ago

    Lévis, QC, Canada Transit Full time

    **WEB CUSTOMER SERVICE AGENT**: We're looking for an ace, a star, a customer service ninja to become our expert in online customer experience! Ready to take on the challenge and make Transit shine with your top-notch service? **CONDITIONS** - Schedule: 35 hours/week, Monday to Friday, 8AM to 4PM (open to discussion) - Work Model: Hybrid (Up to 4 days...

  • Web Customer Service Specialist

    3 months ago

    Lévis, QC, Canada Transit Full time

    **WEB CUSTOMER SERVICE SPECIALIST**: We're looking for an ace, a star, a customer service ninja to become our expert in online customer experience! Ready to take on the challenge and make Transit shine with your top-notch service? **CONDITIONS** - Schedule: 35 hours/week, Monday to Friday, 8AM to 4PM (open to discussion) - Work Model: Hybrid (Up to 4 days...

  • Customer Service Representative

    1 month ago

    Lévis, Quebec, Canada TRANSIT Full time

    Customer Service Representative We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. Key...

  • Customer Service Representative

    1 month ago

    Lévis, Quebec, Canada TRANSIT Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide efficient and courteous customer service via phone, email,...

  • Customer Service Representative

    3 weeks ago

    Lévis, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Lévis is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...

  • Customer Service Representative

    2 weeks ago

    Lévis, Canada Maxi Full time

    At Maxi, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service by ensuring the store is always ready with available products that meet customer needs. You'll inspire our customers through delightful conversation and knowledge of...

  • Customer Service Representative

    2 months ago

    Lévis, Quebec, Canada Maxi Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Maxi. As a key member of our retail team, you will play a vital role in providing an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by ensuring the store is always...

  • Customer Service Representative

    2 months ago

    Lévis, Quebec, Canada Maxi Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Maxi. As a key member of our retail team, you will play a vital role in providing an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by ensuring the store is always...

  • Customer Service Representative

    7 days ago

    Lévis, QC, Canada Flexi-Shift Hiring Solutions Canada Inc. Full time

    Job Summary: The Customer Service Role is the foundation of our success, we value this role and could not be a Company without you. We are experts in creating world-class customer service. We are responsible for engaging and connecting with our store customers, sharing top-quality product education, and speaking with knowledge about the Vendors. We are...

  • Customer Service Expert

    2 months ago

    Lévis, Quebec, Canada TRANSIT Full time

    Job SummaryWe are seeking a highly skilled and experienced customer service professional to join our team at Transit. As a Customer Service Expert, you will be responsible for providing exceptional online customer experience, ensuring that our customers receive top-notch service and support.Key ResponsibilitiesProvide efficient and courteous customer...

  • Service Excellence Representative

    3 weeks ago

    Lévis, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    At beBee Professionals, we are committed to delivering exceptional service to our customers. We are seeking a Service Excellence Representative to join our team and help us achieve this goal.Key Responsibilities:Provide information about our products and services to customers.Resolve customer complaints in a timely and professional manner.Collaborate with...

  • Customer Service Ambassador

    1 month ago

    Lévis, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Lévis, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...

  • Customer Service Ambassador

    1 month ago

    Lévis, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Lévis, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...

Web Customer Service Representative

2 months ago

Lévis, Canada TRANSIT Full time

We're looking for an ace, a star, a customer service ninja to become our expert in online customer experience Ready to take on the challenge and make Transit shine with your top-notch service?

CONDITIONS

  • Schedule: 35 hours/week, Monday to Friday, 8AM to 4PM (open to discussion)
  • Work Model: Hybrid (Up to 4 days remote)
  • Salary at hiring: $24.66 to $28/hour depending on experience.

MISSION

  • Provide customer service on our online sales platforms and ensure its excellence

DESCRIPTION

  • Independently offer efficient and courteous customer service, aligned with the industry's best practices.
  • Ensure Transit maintains its reputation for excellence in online customer service.
  • Respond to customer inquiries and comments promptly.
  • Continuously improve customer service to boost sales and foster customer loyalty.
  • Participate in the development and achievement of monthly KPIs.
  • Become an expert on sales and support platforms (Amazon, eBay, Walmart, etc.), stay updated on new features, and optimize our usage.
  • When necessary, enter orders, provide tracking numbers, and update inventory on web platforms.
  • Provide accurate information for all product-related inquiries to convert users into customers.
  • Efficiently and courteously handle, process, and resolve product returns and claims.
  • Address customer complaints and take action to ensure their satisfaction.
  • Collaborate and relay all relevant information to the appropriate departments.
  • Know the products and services offered by Transit and continuously improve your expertise in automotive parts.

BENEFITS

  • Insurance and group RRSP.
  • Annual bank of flexible leave.
  • Discounts on our auto parts and accessories.
  • Mechanical workshop on site with mechanic at your service.
  • Gym with showers & sports allowance.
  • And more

WORKING ENVIRONMENT

  • Our Levis head office now occupies an area of ​​150,000 square feet.
  • We offer a working environment at the cutting edge of technology, bright and modern...with the most gorgeous cafeteria in town.
  • Company in the Top 30 Best Managed Companies in Canada.

WHY CHOOSE TRANSIT?

To join a close-knit team and evolve in a growing Quebec company We rely on a collaborative approach based on the initiative and involvement of every member of our team. Working with us means that you will have challenges that match your ambitions Transit is currently the largest wholesale distribution warehouse for automotive parts in Eastern Canada. If you are looking to fulfill your potential and are willing to help us achieve our most ambitious goals, now is the time


TO JOIN OUR TEAM, YOU MUST HAVE:

  • Minimum 2 years of experience in a customer service role.
  • Experience in web-based customer service (an asset).
  • Computer proficiency.
  • Intermediate Excel skills.
  • Knowledge of automotive parts (an asset).
  • Expert-level proficiency in French.
  • Expert-level proficiency in English (as you will regularly communicate with English speaking customers).
  • Proficiency in Spanish (an asset).

 

REQUIRED PROFILE

  • Provide excellent customer service.
  • Be responsible, autonomous, and proactive.
  • Communicate effectively both verbally and in writing.
  • Be solution-oriented.
  • Be conscientious.
  • Collaborate and work in a team and/or with various stakeholders.