Customer Service Representative

1 month ago


Lévis, Quebec, Canada TRANSIT Full time

Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Continuously improve customer service skills and knowledge to meet the evolving needs of our customers
  • Meet or exceed customer service metrics and targets

Requirements:

  • Minimum 2 years of experience in a customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in English and French (written and verbal)
  • Knowledge of automotive parts and industry trends (an asset)

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Choose Transit?

At Transit, we are committed to providing exceptional customer service and building long-term relationships with our clients. We offer a collaborative and inclusive work environment, where employees are empowered to make a difference and contribute to our success.

Apply Now:

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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