Sales Admin
2 weeks ago
Key Responsibilities:
- Lead Generation:
- Identify potential leads through research, social media, online directories, and other sources.
- Develop and maintain a database of leads with accurate contact information.
- Collaborate with marketing to nurture and qualify leads through various campaigns.
- Outreach and Communication:
- Initiate contact with leads through email, phone calls, and other communication channels.
- Conduct initial conversations to understand needs and qualify leads for the sales team.
- Schedule appointments and follow-ups for the sales team based on lead interactions.
- Data Management and CRM:
- Update and maintain customer information in the Customer Relationship Management (CRM) system.
- Ensure data accuracy, cleanliness, and completeness to facilitate effective communication.
- Generate and analyze reports to monitor lead generation and conversion metrics.
- Administrative Support:
- Assist in the preparation of sales materials, proposals, and presentations.
- Coordinate sales meetings, sending invitations, and preparing agendas.
- Support sales Leadership with pipeline reports, inventory management and other administrative tasks.
- Sales Process Coordination:
- Collaborate with various teams to ensure smooth handoff of qualified leads to sales representatives.
- Track and follow up on leads in the sales pipeline to ensure timely progression.
- Provide support during the negotiation and closing stages of the sales process.
Key Qualifications:
- Education and Experience: A bachelor's degree in a related field (e.g., data science, business analytics) or relevant work experience in reporting and data analysis can be advantageous.
- Communication Skills: Strong verbal and written communication skills are essential.
- Computer Skills: Advanced Proficiency in computer applications such as Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Organizational Skills: responsible for managing multiple tasks and deadlines, so strong organizational and time management skills are crucial.
- Attention to Detail: detail-oriented to ensure accuracy in handling documents, scheduling appointments, and managing data.
- Problem-solving abilities: The ability to identify challenges and find practical solutions.
- Interpersonal Skills: Administrators interact with various individuals daily, and should possess strong interpersonal skills to maintain positive relationships and handle conflicts professionally.
- Multitasking: require handling multiple tasks simultaneously, so the ability to multitask efficiently is important.
- Team Player: The ability to work well within the sales team and collaborate effectively with others is essential.
- Analytical Skills: The ability to analyze data and extract relevant insights is essential for creating meaningful reports and tracking progress effectively.
- Data Management: Proficiency in handling and organizing large sets of data.
- Technical Skills: Familiarity with data analysis tools and software, such as Microsoft Excel, Google Sheets, SQL, or data visualization tools like Tableau, can be valuable.
- Report Writing: Strong written communication skills.
- Problem-Solving Abilities: The capacity to identify issues and discrepancies in data and reporting processes is crucial for ensuring accuracy.
- Attention to Detail: Being meticulous in data collection and reporting helps maintain accuracy and reliability.
- Time Management: Managing deadlines and producing reports in a timely manner is essential, especially for real-time tracking.
- Sales Knowledge: Understanding the industry or subject matter being reported on allows for context-aware and insightful reporting.
- Interpersonal Skills: Collaborating with different teams and stakeholders may be necessary to collect data and ensure alignment in reporting.
- Critical Thinking: Evaluating data and its implications can help in providing valuable insights for decision-making.
- Knowledge of Reporting Tools: Familiarity with various reporting tools and software, such as Microsoft Power BI, Google Data Studio, or other specialized reporting platforms, can be beneficial.
- Quality Control: Implementing quality checks and ensuring data integrity throughout the reporting process is important for accurate tracking.
- Adaptability: As reporting needs may change, being adaptable to new reporting requirements and methodologies is valuable.
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