Human Resources Senior Manager

MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission. 

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC.  Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 List of Best Workplaces Managed by Women, and the 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM

We are looking for a motivated leader to join the people and culture team Not sure if you're 100% qualified? We encourage you to apply anyway 

POSITION FUNCTION:

In partnership with the Director of People & Culture, the HR Senior Manager is responsible for fostering a positive workplace culture through the development, implementation, and maintenance of policies, programs, and procedures regarding human resource planning, recruitment, training and development, position classification and pay and benefits administration in alignment with the Organization’s strategic plan, purpose, mission, and core values. The HR Senior Manager also provides support and opportunities for development to the human resources team.

KEY DUTIES AND RESPONSIBILITIES:

• Maintain an understanding of key elements of the organization’s risk profile, and ensure control systems, policies/procedures, and mitigation strategies are in place and function effectively
• Provide advice and recommendations to directors, managers, and supervisors on the interpretation and application of MOSAIC human resources policies and procedures, including following established MOSAIC precedents and practices in HR while ensuring compliance with employment legislation
• In consultation with the Director, design, implement, and manage organization-wide human resources programs including orientation and training, employee recognition, medical/disability leaves, accommodation, return-to-work, workplace wellness, and other programs as required
• In consultation with the Director, develop and provide training in procedures for departmentally administered human resources programs including recruitment and retention, performance management, and other training as required
• Provide support to the CEO, directors, and senior managers to ensure employee conflict resolution and grievance processes follow policy; participate in the investigation process as requested; and keep records of processes and resolutions
• Participate in health and safety matters as appropriate
• Develop talent acquisition and management strategies for recruitment, selection, and retention in collaboration with the Director
• Identify current and prospective staffing requirements for planning purposes
  
• Assist in the negotiations of benefit plan premiums for employees as needed
• Ensuring job descriptions follow a consistent format, comply with policies and procedures, and are up-to-date
• Developing and ensuring equitable practices in pay rate determination
• Ensure personnel record-keeping meets auditors, funders, and government authorities standards
• Hire/retain, train, supervise, and evaluate human resources staff
• Ensure completion of performance evaluations and reviews
• Develop and support staff to reach their potential
  
• Assist in the development, monitoring, and improvement of HR Key Performance Indicators (KPIs)
  
• Produce reports and analyze data for required changes in salary and vacation, length of service for employee recognition, and/or other human resource matters required for decision-making, tracking, and/or further analysis

QUALIFICATIONS:

• Post-secondary degree or diploma in human resources management; CPHR designation; or a comparable combination of education and experience
• Five years of human resources management experience experience in a multicultural environment and experience in a non-profit/charitable organization is an asset
• Thorough understanding of Canadian and British Columbia standards, systems, and employment or human resources-related legislation; human rights and workers’ compensation issues;
• Knowledge of EDI frameworks
• Benefit and leave management
  
• HRIS systems and payroll software
• Change Management
• Negotiation skills
• Collaboration and relationship-building skills
• Leadership and supervisory skills
• Able to work under pressure, deal with difficult situations, and manage stress
• English communication skills, other languages an asset
• Interpersonal skills
• Critical thinking and Problem-solving skills
  
• Financial management
  
• Organized and able to set priorities, schedule multiple tasks, and meet deadlines
• Presentation and public speaking skills
• Project management
• Research and analysis of an issue and development of appropriate action plans, policies, and procedures
  
  

HOURS:

full-time position (35 hours per week)

The successful candidate may be permitted to work in a hybrid work model (a combination of in-office and remote work). 

Candidate must be able to commute to the Boundary office location.

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

DEADLINE: Monday, May 6th 2024

IMPORTANT NOTES:

• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct. As of September 18, 2023 MOSAIC’s HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.