Site Reliability Engineer

3 months ago

Montreal, Canada Socotra, Inc. Full time

At Lyft, our mission is to improve people’s lives with the world’s best transportation. Imagine cities where streets are safe, communities thrive, and personal cars are a thing of the past. We envision a future where shared and active transportation modes are the norm, fostering vibrant, connected neighborhoods.

As a leader in micromobility, Lyft powers millions of rides daily across over 200 cities with our cutting-edge ride-sharing, bike-sharing, and scooter-sharing technologies. Our Montreal office is the birthplace of North America's first automated bike-share system, Bixi, which has since revolutionized urban mobility. Today, our pioneering system is operational in more than 50 cities worldwide, including Barcelona, Bogota, Boston, Buenos Aires, Chicago, Dubai, London, Madrid, Mexico City, Montreal, New York, Rio de Janeiro, San Francisco, and Washington DC, to name just a few. Join us and be part of the team behind some of the world's largest and most successful bike-share systems

The Transit, Bikes, and Scooters (TBS) infrastructure team at Lyft in Montreal is growing, and we are looking for a Site Reliability Engineer to support our production systems, platforms, and the tools our developers use, while ensuring the reliability of our systems.

Every engineering team at Lyft is responsible for running and operating the software that they build. The Infrastructure team works towards standardizing and supporting all the rapidly evolving teams throughout our organization, assessing their architecture, helping them design scalable services, and fostering excellent operational practices. It's a mission-critical role of ensuring that our systems are always healthy, monitored, automated, and designed to scale.

The nature of work is interdisciplinary, and our teammates come from varying backgrounds e.g. (Site Reliability Engineer (SRE), Systems Engineer, Software Engineer, DevOps Engineer, Infrastructure Engineer, Production Engineer). We urge you to apply even if you feel uncertain that you have the exact background.

Technical interviews and interactions with the other offices in the company will be mainly in English; however, the working environment in Montreal is bilingual. 

Responsibilities:
  • Help define the team’s roadmap and architecture based on technology and business needs
  • Design and implement effective infrastructure abstractions that increase velocity of our application teams
  • Be responsible for, design, develop, deploy, monitor, operate and maintain existing or new elements of our systems infrastructure.
  • Build holistic visibility into SLIs, SLOs, SLAs, dependency graphs, past performance of software, network, and system to ensure that we can continue to scale without increasing operational burden or toil
  • Use the core Site Reliability Engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the platform
  • Step back to observe patterns and develop innovative tools and automation to minimize toil. Use those learnings to drive the best operational practices.
  • Partner with the broader Lyft organization to build a culture of rigorously learning from incidents
  • Unblock, support, and effectively communicate across teams to achieve results
  • Have a good grasp and ability to explain the various tradeoffs made in decisions
  • Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices.
Experience:
  • 5+ years of software engineering/production infrastructure industry experience
  • Experience designing, debugging and running fault-tolerant large-scale distributed systems
  • Experience with high level programming languages (Python, Go, Java, etc.)
  • Experience working with public cloud platforms (e.g., AWS, Google Cloud Platform, Microsoft Azure, etc.)
  • Experience bringing software to production at high scale
  • Experience with common CI tools (Jenkins, Buildkite, CircleCI, TeamCity), and proficiency in at least one of those tools an asset
  • Experience working with databases, relational or NoSQL an asset
  • Experience in Linux system administration, or familiarity with managing a fleet of Linux servers an asset
  • Must be fluent in spoken and written English and minimally be willing to learn French if required
Benefits:
  • Comprehensive health, dental, and vision insurance plans, including family coverage
  • Life insurance and disability benefits
  • Mental health support programs
  • Healthcare Spending Account (HSA)
  • Fertility and family-building support
  • Complimentary lunch, snacks, beverages, coffee, and tea in our offices
  • Additional holidays (13 in 2024, 5 more than the legal requirement)
  • 15 days of paid time off, with an extra day for each year of service, up to a maximum of 25 days
  • 4 floating holidays per year
  • 10 paid sick days annually
  • Occasional company-wide recharge days (5 in 2024)
  • Up to 18 weeks of fully paid parental leave, subject to certain conditions, for biological, adoptive, and foster parents
  • And other special benefits related to our services

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

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