Current jobs related to Customer Experience Leader - City of Lloydminster - Indigo

  • Dining Experience Leader

    2 weeks ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Dining Experience Leader to join our team at beBee Professionals in Lloydminster, Canada.Key Responsibilities:Lead a team of restaurant staff to provide exceptional customer service and a welcoming atmosphere.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with management to optimize restaurant...

  • Manager of Sales and Customer Experience

    2 weeks ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Manager of Sales and Customer Experience to join our team at beBee Professionals. In this role, you will be responsible for developing and implementing sales strategies, managing store operations, and ensuring excellent customer service and profitability.Key Responsibilities:Develop and implement sales strategies to achieve revenue...

  • Assistant Store Leader

    3 weeks ago

    City of Lloydminster, Canada Lids Inc Full time

    About Our CompanyAt Lids Inc, we are committed to delivering exceptional customer experiences and driving sales growth. We are seeking a highly motivated and results-driven Assistant Store Leader to join our team.Key ResponsibilitiesProvide exceptional customer service to drive sales growth and customer loyalty.Develop and implement visual merchandising...

  • Assistant Store Leader

    3 weeks ago

    City of Lloydminster, Canada Lids Inc Full time

    About Our CompanyAt Lids Inc, we are committed to delivering exceptional customer experiences and driving sales growth. We are seeking a highly motivated and results-driven Assistant Store Leader to join our team.Key ResponsibilitiesProvide exceptional customer service to drive sales growth and customer loyalty.Develop and implement visual merchandising...

  • Assistant Store Leader

    4 weeks ago

    City of Lloydminster, Canada Lids Inc Full time

    About Our CompanyAt Lids Inc, we are committed to delivering exceptional customer experiences and driving sales growth through our team members.Job SummaryWe are seeking a highly motivated and results-driven Assistant Store Leader to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer...

  • Assistant Store Leader

    4 weeks ago

    City of Lloydminster, Canada Lids Inc Full time

    About Our CompanyAt Lids Inc, we are committed to delivering exceptional customer experiences and driving sales growth through our team members.Job SummaryWe are seeking a highly motivated and results-driven Assistant Store Leader to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer...

  • Dining Experience Leader

    1 month ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service for our guests at beBee Professionals in Lloydminster.Key Responsibilities:Lead a team of restaurant staff to deliver exceptional customer experiences.Collaborate with management to optimize restaurant operations and maintain high...

  • Dining Experience Leader

    1 month ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service for our guests at beBee Professionals in Lloydminster.Key Responsibilities:Lead a team of restaurant staff to deliver exceptional customer experiences.Collaborate with management to optimize restaurant operations and maintain high...

  • Customer Experience Representative

    2 weeks ago

    Lloydminster, Canada SNDL Full time

    About the RoleWe are seeking a highly motivated and customer-focused Part-time Customer Experience Representative to join our team at Value Buds Lloydminster, AB. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with customers, and promoting our products in a fast-paced retail...

  • Customer Experience Associate

    5 months ago

    Lloydminster, Canada TD Bank Full time

    **Customer Experience Associate**: - 432569BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 7405 - 44 Street **Employment Type** - Temporary **City** - Lloydminster **Time Type** - Full Time **Province/State** - Alberta **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Specialist

    3 days ago

    Lloydminster, Canada First Truck Centre Full time

    Service Advisor Position OverviewWe are seeking a skilled Service Advisor to join our Lloydminster, Alberta location. As a Service Advisor, you will play a critical role in creating a high-quality customer experience.Key ResponsibilitiesMeet with customers to discuss their vehicle repair needs.Book appointments, write up work orders, and schedule...

  • Culinary Team Leader

    1 day ago

    Lloydminster, Canada Wok Box Full time

    Job Title: Culinary Team LeaderJob Summary:We are seeking a skilled Culinary Team Leader to join our team at Wok Box. As a Culinary Team Leader, you will be responsible for supervising and coordinating the activities of our food preparation staff. If you have a passion for delivering exceptional customer experiences and a strong desire to lead a team, we...

  • Sales Team Leader

    2 weeks ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $55,000 - $75,000

    We are seeking a highly motivated Sales Team Leader to join our team at beBee Professionals in Lloydminster. As a Sales Team Leader, you will be responsible for leading our sales team and driving the performance of our retail store. Your key responsibilities will include overseeing daily sales operations, training staff, and ensuring excellent customer...

  • Customer Experience Associate

    4 weeks ago

    County of Athabasca No. 12, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...

  • Customer Experience Associate

    4 weeks ago

    County of Athabasca No. 12, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...

  • Customer Experience Associate

    4 weeks ago

    County of Athabasca No. 12, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...

  • Customer Experience Associate

    4 weeks ago

    County of Athabasca No. 12, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...

  • Customer Experience Associate

    1 month ago

    Québec City, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. This role is required to understand customer needs and identify opportunities to promote products, services, and/or refer them to the appropriate team member or...

  • Service Advisor

    2 weeks ago

    Lloydminster, Canada First Truck Centre Full time

    Position OverviewAt First Truck Centre, we're seeking a skilled Service Advisor to deliver exceptional customer experiences in our Lloydminster, Alberta location. As a key member of our team, you'll be responsible for creating and implementing strategies to drive customer satisfaction and loyalty.Key ResponsibilitiesDevelop and maintain strong relationships...

  • Customer Experience Associate

    1 month ago

    Québec City, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. This role is required to understand customer needs and identify opportunities to promote products, services, and/or refer them to the appropriate team member or...

Customer Experience Leader

3 months ago

City of Lloydminster, Canada Indigo Full time
Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

Who We Are
  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…
We Play By The Following Rules
  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
Job Description
WHAT YOU’LL DO:
Responsibilities
The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. In this role, you’ll:
  • Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs
  • Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans
  • Ensure the team is well informed about the products that Indigo carries, promotions and programs
  • Support the planning, prioritization and execution of the work you and the team are doing
  • Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading
  • Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture
  • Practice and role model Feedback and Coaching - The Indigo Way
  • Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent
  • Contribute to the development of CER talent
  • Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion
  • Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work
  • Embrace and role model change
  • Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Qualifications
WHO YOU ARE:
  • 1-2 years of experience in a customer service, merchandising or operations role
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Experience leading others
  • Performance orientated
  • Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
  • Ability to prioritize, plan and execute while being agile
  • Knowledge of Provincial Health & Safety standards
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.
WELCOME HOME #J-18808-Ljbffr