Customer Experience Specialist

6 days ago


Lloydminster, Canada First Truck Centre Full time

Service Advisor Position Overview

We are seeking a skilled Service Advisor to join our Lloydminster, Alberta location. As a Service Advisor, you will play a critical role in creating a high-quality customer experience.

Key Responsibilities

  • Meet with customers to discuss their vehicle repair needs.
  • Book appointments, write up work orders, and schedule repairs.
  • Create estimates and invoices for customers.
  • Sell repairs and services recommended by technicians.
  • Foster strong relationships with customers through excellent communication and follow-up.

Requirements

  • Exceptional customer service skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in computer systems and scheduling tools.
  • Valid Class 5 driver's license.

At First Truck Centre, we strive to provide unparalleled support to our customers and employees. Our brand pillars - Speed, Value, Trust - guide our actions and decisions. We are committed to career growth and seek like-minded individuals to join our team.



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